James does a great job. He is not the only tech but he is the face of the shop and he is honest and takes time to teach me what is wrong with the car. They are very busy so if you are in a rush then you may not like the wait, but I deal with it because I trust them.
Posted: 11/13/2013 • Link to this review
James looked at my sons car on a very busy holiday weekend. Spent a good bit of time on it. He fixed the problem by reconnecting some wires. He would not take any money. He did not charge us. We discussed scheduled maintenance on the car and we will go back to have him do the work. I will definitely bring him our other cars for repairs. I can not say enough about Friends Auto. You can't go wrong.
Posted: 5/25/2013 • Link to this review
Folks, you read about these phony reviews and I'm here to tell you I'm no phony, just a very happy customer. You doubt it, email me at firstname.lastname@example.org. I found James a year back and he is a God-send honest and thorough professional. He quotes you a price, you can rely on it. I just had bought a used car and he did a used car review that took at least an hour and his bill was ZERO. He knows I'm a loyal customer and repays in service beyond what is called for. Don't look any further - James is your man and is the best mechanic I've ever had.
Posted: 2/12/2013 • Link to this review
I took my Honda Civic to Friends Auto because it wouldn't start, even with a brand new battery. I was afraid it was going to be a very expensive starter or alternator problem, but James found that it was only a couple of corroding parts that needed to be replaced! He explained the problem to me in layman's terms, and he completed the work in a matter of hours! He totally could have ripped me off but didn't! In addition, I had also asked him to replace some fluids for scheduled maintenance, and he told me that I could wait a few months more before replacing them. I have never experienced such candor, integrity, customer service, and quality work from a car mechanic before--I feel like a loyal customer after only one visit to his shop!
Posted: 12/14/2010 • Link to this review
One of the last true HONEST mechanics left in Georgia. Every time I try somewhere else to get an estimate then bring it here to James, they are totally different. If its something you don't need or you can wait on, he will always tell you to wait till its needed. He will never recommend you to do it in a hurry or immediately. he always looks out for you to save money. How can this be???? An Honest Mechanic??? Furthermore the owner handles everything and is certified with all the important stuff. God, please send us more impossible, miracle born, honest mechanics. Whats next? An Honest Lawyer?
Posted: 11/03/2010 • Link to this review
For car service beyond an oil change, these guys are TOP NOTCH!!! They are honest, fair priced, do what they say they will do and often more. I have recommended them to my sister, Father, Co-Worker, and a friend and they have all came back and thanked me. They are that rare find of someone who is a pleasure to deal with. Go see them and you'll never go anywhere else for major car repair. As a side note, I don't use them for oil changes and the like because they are about a 1/2 hour drive from my house.
Posted: 7/21/2010 • Link to this review