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Business overview

Frontpoint - Atlanta, GA - Portrait

Frontpoint does home security differently. By offering complete protection coupled with truly genuine and helpful service, Frontpoint gives customers everything they need and nothing they don’t. All Frontpoint customers get a personalized security solution designed to not only make them feel safe, but feel good, as well.

Every Frontpoint system comes with 100% wireless equipment and 100% cellular monitoring, for no extra charge. Cellular monitoring means a more reliable connection.. between the home and monitoring center, and wireless means no lines for burglars to cut. Frontpoint also works with you to ensure that every system is customized to fit every customer’s unique home and lifestyle needs. Frontpoint systems are also refreshingly simple, allowing for customers to set up, move or expand systems on their own, at any time.

In addition to intrusion, all Frontpoint monitoring plans include protection against fire, flood, freeze, carbon monoxide and medical emergencies. Also, advanced technology such as remote online access, free mobile apps keep customers in touch and in control at all times, no matter where they are. When consumers compare Frontpoint to the competition, it’s easy to see just what makes them stand out.



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Events

  • Break-ins/Home Invasions
  • Fire
  • Medical Emergencies
  • Other Police Emergencies

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Features & Systems

  • 24-Hour Monitoring
  • Burglar Alarms
  • Home Security Systems
  • Motion Sensors
  • Perimeter Sensors
  • Video/Audio Surveillance

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

BBB Accreditation. TRUSTe Certified. Top Ten REVIEWS Gold Award 2013.

Hours of Operation

  • MON
  • 8:00am
  • 11:00pm
  • TUE
  • 8:00am
  • 11:00pm
  • WED
  • 8:00am
  • 11:00pm
  • THU
  • 8:00am
  • 11:00pm
  • FRI
  • 8:00am
  • 11:00pm
  • SAT
  • 10:00am
  • 6:00pm
  • SUN
  • 10:00am
  • 6:00pm

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Visa

Year Established

2007

Languages Spoken

  • English

Reviews

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great system, 11/26/2015

i love this system because of the ease of use, the synchronicity with the app and it's mobility/cell service set up.


;Great, 11/25/2015

I first purchased my first system 1 yr ago and have since added a 2nd system to a second house I own and have installed a third system at my brothers house and installing a fourth system at my... daughters this weekend. This is a sure sign of confidence in Frontpoint. I was with another company for 15 years before changing and there is no comparison to the quality of service, and the friendly people on the other end of the phone. They are easy to work with and very helpful and patient in setting up your system to meet your needs and expectations. All of the above houses were covered with security systems from another company that failed to meet expectation of a quality monitoring company. At this point Frontpoint has met and exceeded what they advertised. Great Company

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Videos & Photos

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Photos (6 photos)

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Displaying 31-45 of 143

Reviews

Frontpoint - Atlanta, GA -  tydoyle

Reviews: 1

The best there is

I have been a FrontPoint customer since the very beginning, and have always been happy. What's to like? Well for one, the technology is tough to beat--it's purely wireless, so you don't have to worry about an intruder cutting a wire. Two, it's easy to setup and portable--I've had my system at five different locations through the years. Three, it's easy to add additional features. And four, customer service and monitoring are always quick and professional. You pay a bit more than the competition, but it's worth it.

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Frontpoint replied on 8/01/2013

And we are honored to have been protecting your home(s) for such a long time! You couldn't have put it any better yourself, and we really appreciate you taking the time to share your experience with everyone.

We are grateful to have had you as part of the FrontPoint Family for so many years, and you know where to reach us if you ever have any questions!

Frontpoint - Atlanta, GA -  Coralsnake186

Reviews: 1

Much more efficient then ADT

I used ADT for 3 years it was a landline system with motion oand doors for 42 dollars a month and growing. The system would of been very easy to bypass, when away I had no assurence the systems was even operational. When I asked for Fire and Cell from ADT it was offered to me for the overinflated price of the equipment and 13 dollars more a month. Front Point takes care of the Fire, Cell, Equipment, and mobile monitoring issues for 42.99 same quality, same service

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Frontpoint replied on 8/01/2013

You are completely right! With everything bundled together, its a no brainer to pick FrontPoint (we might be a little biased though). Regardless, its great that you found us in your search for a new system, and we truly are honored that we can help bring peace of mind to your home when it wasnt there before.

Thank you for sharing your experience, and welcome to the FrontPoint Family!

Frontpoint - Atlanta, GA -  bambibear

Reviews: 1

"The Best Out There!!"

We love FrontPoint Security. Easy set up; Wireless; 24/7 Staff; etc. Never ever had troubles. You will be amazed if you go with them, they are the BEST !!!! Thank you all, you Rock !!

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Frontpoint replied on 8/02/2013

And our success wouldn't be possible with members of the FrontPoint Family such as yourself! Thank you for the great recommendation, and don't hesitate to reach out of you ever have a question.

Frontpoint - Atlanta, GA -  webjason11

Reviews: 1

Safer than ADT! I promise!

I will try to keep this short to prove my case. ADT allows for "smash and grab". Menaing: I can by pass your system if you have ADT. FrontPoint does not! They are best out there. ADT will lie about this. Google for more info.

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Frontpoint replied on 8/02/2013

You are 100% correct; the Crash and Smash protection in your FrontPoint system is just one of the many features which makes it the most secure system available right now! Thank you for helping us spread the word, and we are proud to have you as part of the FrontPoint Family.

Frontpoint - Atlanta, GA -  kfarnham

Reviews: 1

FrontPoint Security is fantastic!

I was referred to FrontPoint by a co-worker. They raved at how easy it was to work with customer service and how easy it was to install. Honestly, I didn't believe him until I contacted FrontPoint. The customer service representative was great and installation was a no-brainer. I have since suggested this system to other family and friends. Not only have they been a great company to work with, the value is unbeatable! I would highly recommend FrontPoint to anyone looking for peace of mind and security for their family!

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Frontpoint replied on 8/01/2013

Thank you for the great recommendation, and if you are telling family and friends about your system don't forget the referral program we have (one of our Support Specialists can give you the details)!

Its great to read your set up went well, and we are helping bring peace of mind to your home. Let us know if we can help in any way, and welcome to the FrontPoint Family.

Frontpoint - Atlanta, GA -  Sandmanbjj

Reviews: 1

Security doesn't get better or easier than this

Front point is super easy to set up, the customer service has been absolutely perfect, the security has worked perfect as well. It is super convenient to manage and monitor my security from my iPhone!

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Frontpoint replied on 8/01/2013

The smartphone app really is awesome! Thank you for sharing your experience, and welcome to the FrontPoint Family.

Frontpoint - Atlanta, GA -  rmhedden

Reviews: 1

Safe and Secure with FrontPoint Security

I begin receiving services through FrontPoint Security almost a year ago after experiencing a break in at my home. The security system arrived within just days of being ordered, was easily installed and is very affordable. The level of security I feel while at home as well as when I am away is worth far more than the cost of the monthly rate in my opinion. Front Point Security is a great company offering a great service! I have recommended this to all my family and friends as a way to ensure peace of mind concerning the safety and security of their family and home.

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Frontpoint replied on 8/01/2013

While its sad to read the circumstances that lead you to FrontPoint, its an honor that we can help restore peace of mind to your home. We are always here if you ever have any questions or concerns, so please reach out to us if something arises.

Thank you for sharing your experience, and we are thrilled to have you as a member of the FrontPoint Family!

Frontpoint - Atlanta, GA -  Mad_Metal_Mage

Reviews: 1

Peace of Mind

FrontPoint has me covered from room to room in my home. When I'm not at home I can use the Alarm.com app own my iPhone to see live video, sensor activity history, and remote arm/disarm. Their regular support is open every day of the week with limited weekend hours, and their emergency support is open 24/7. I highly recommend FrontPoint Security as a simple DIY easy-to-use security system.

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Frontpoint replied on 8/01/2013

Isnt the smartphone app awesome? Being able to view a live video feed from your home, then immediately arm and disarm the system really brings the security of your home into the 21st century. Like you mentioned, our Support Team is always here should a question come up, and will always make sure your system is working at 100%

We are honored to have you as part of the FrontPoint Family, and look forward to helping you make sure you home is protected.

Frontpoint - Atlanta, GA -  Jwood05

Reviews: 1

Best service you can find!

Frontpoint's service is in a class by itself. When I call I don't get sent to an automated message, I speak to an actual person on the other end that is really helpful in getting what I need done! Not only is the service first class but the installation is such a breeze! Also there are no wires ran through your house and no holes drilled in your walls! Front point is on the phone with you the whole way to guide you through the installation process to make sure your doing everything right. However my favorite feature of all is being able to turn your alarm system on and off right from your phone! There is a reason front point is number 1 in service and you can't find a negative thing about them on the Internet!

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Frontpoint replied on 8/01/2013

Thank you for sharing your experience! You couldn't have said it any better; we take great pride in the level of customer service we have, and have gone to great lengths to make sure you spend less time worrying about if your security system works and instead using it to protect your home!

Dont hesitate to reach out to us if a question about your system comes up, and we are proud to have you as part of the FrontPoint Family.

Frontpoint - Atlanta, GA -  jking81

Reviews: 1

Completely satisfied!

I've never had a security system at my home before, so in looking for a new system, I chose Frontpoint. And I'm glad I did as installation was very easy, as well as the number to call to get everything set up. Their customer service and technical support departments are very professional and courteous. I also like the fact that I can access my security system from a web browser as well as my phone. I highly recommend Frontpoint Security!

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Frontpoint replied on 8/01/2013

Glad to hear your set up went well, and we will make sure our Support team gets the kind words! You couldn't be more correct, your interactive features really expand the security of your home to the next level!

Let us know if you ever have any questions, and we are happy to have you as part of the FrontPoint Family.

Frontpoint - Atlanta, GA -  txgoliath

Reviews: 1

You should not even look at anyone else....

All of these companies can do the same thing, they just give you superior service on top of the great flexibility you have when moving. It's the best insurance policy of all-time!

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Frontpoint replied on 8/01/2013

That's right! Being 100% cellular and wireless is not only more secure, but makes the moving process simple. We are glad to have you as part of the FrontPoint Family, and are here when you need it!

Frontpoint - Atlanta, GA -  JRICH85

Reviews: 1

Best ever believe it

Front Point Security is the best security a person can have, the customer service is great. I would recommend them to anyone who is searching for home security they're one hundred if you ask me

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Frontpoint replied on 8/01/2013

Thank you for the great recommendation, and welcome to the FrontPoint Family! Please let us know if you ever have any questions, as we are always here to help.

Frontpoint - Atlanta, GA -  Chasgrl

Reviews: 1

Great home security provider

The alarm pricing from FrontPoint was very competitive. We were looking for a system that was wireless that we could install ourselves. We liked that we could add additional sensors anytime in the future at no extra cost. We have had the system go off due to our error and received a text notification within seconds of the initial alarm. We had the alarm go off when a motion sensor was alerted (likely due to the cat in the curtains right next to the sensor). We were out of town and Frontpoint called both phone numbers and had the police to our house promptly. Overall we have been very happy with the system and would definitely refer them again. All customer service representatives have been very helpful and we like that we can monitor our system and activate/deactivate it from our computer or phone. Finally their system had smash and crash protection which was a must for us. We have also moved to a new house and all we had to do was move the equipment and put the sensors on the doors. Then simply call FrontPoint with our new address. It was very easy and didn't cost us anything to move the security system! Highly recommend.

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Frontpoint replied on 8/01/2013

Thank you for the great recommendation, and the kind words about our Support Specialists! Its great that you had a chance to share your story so far, and dont forget we are always here should a question arise.

We are glad to have you as part of the FrontPoint Family, and will always continue to make sure you home is properly protected!

Frontpoint - Atlanta, GA -  TheBergs

Reviews: 1

Great company

This is our first alarm system and we've been very pleased with the products and service. I like how easy it is to expand and change the setup. I also enjoy knowing that the thieves can't render the system useless by cutting a wire, there aren't any. Once the alarm is triggered Frontpoint is notified no matter what they do to the console. I recommend it to anyone wanting to keep their home and family safer.

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Frontpoint replied on 7/29/2013

Thank you for the awesome recommendation, and you couldn't be more correct about your Crash + Smash protection! That patented technology makes sure an alarm sign makes it to our monitoring station even in the event that the control panel is destroyed.

Dont hesitate to let us know if a question comes up, and we are honored to have you as part of the FrontPoint Family.

Frontpoint - Atlanta, GA -  mjtaft

Reviews: 1

secure feeling

We have been Front Point customers for about 4 years. We feel very secure in knowing when we are at our winter home down south our northern home is being watched over with the security system and our motion detection video camera. It's also neat to see the snow on my computer without actually having to touch it or shovel it.

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Frontpoint replied on 7/29/2013

And we are honored to be protecting both homes! Don't hesitate to let us know if you ever have any questions, and we are proud to have you as part of the FrontPoint Family.

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