Frontpoint does home security differently. By offering complete protection coupled with truly genuine and helpful service, Frontpoint gives customers everything they need and nothing they dont. All Frontpoint customers get a personalized security solution designed to not only make them feel safe, but feel good, as well.
Every Frontpoint system comes with 100% wireless equipment and 100% cellular monitoring, for no extra charge. Cellular monitoring means a more reliable connection.. between the home and monitoring center, and wireless means no lines for burglars to cut. Frontpoint also works with you to ensure that every system is customized to fit every customers unique home and lifestyle needs. Frontpoint systems are also refreshingly simple, allowing for customers to set up, move or expand systems on their own, at any time.
In addition to intrusion, all Frontpoint monitoring plans include protection against fire, flood, freeze, carbon monoxide and medical emergencies. Also, advanced technology such as remote online access, free mobile apps keep customers in touch and in control at all times, no matter where they are. When consumers compare Frontpoint to the competition, its easy to see just what makes them stand out.
I first purchased my first system 1 yr ago and have since added a 2nd system to a second house I own and have installed a third system at my brothers house and installing a fourth system at my daughters this weekend. This is a sure sign of confidence in Frontpoint. I was with another company for 15 years before changing and there is no comparison to the quality of service, and the friendly people on the other end of the phone. They are easy to work with and very helpful and patient in setting up your system to meet your needs and expectations. All of the above houses were covered with security systems from another company that failed to meet expectation of a quality monitoring company. At this point Frontpoint has met and exceeded what they advertised. Great Company
Posted: 11/25/2015 • Link to this review
I could not be happier with our Frontpoint system. It was easy to install, easy to order new accessories, and the custome service is outstanding. I love all the techy advantages the system offers from turning on the lights before I get home to being notified that the system was not turned on when I left the house. I feel so so much more safe at home now and I feel that my home is much safer when I am away. Knowing that if there is an emergency the appropriate people will be notified. If you are looking for a security system for your home, look no further. Everything about this company and the system is awesome! 24/7 surveilance is GREAT!
Posted: 8/27/2015 • Link to this review
Fontpoint advertises on their web site no pressure sale and they would only be calling for your requirements. This was not the case of my call; it was extreme high-pressure sales. I stated up front my need and requirements as a handicapped person and everything I said was ignored to the point of being rude and insulting. For this reason no matter how many star they get I cannot in all good conscience do business with this company.
Posted: 4/13/2015 • Link to this review
If I ever have any issues with my security system (I usually don't) I enjoy calling Frontpoint because their customer service is awesome and always come up with a quick solution to my problem. I would highly recommend Frontpoint to all of my friends and family.
Posted: 12/18/2014 • Link to this review
They are amazing! So i got my system about one year ago and it took about 25 minutes to set up. Granted i was super indecisive about where i wanted everything. When i called to set up, the person i talked to was just adorable and beyond helpful! She was very careful and took her time explaining everything to me including the duress code. They even have a code so that if someone follows you into your home, you can "disarm" the system and it really sends out a silent panic signal to the police! How cool! They have a lot of cool features but most of all, I love knowing my dog and home is safe when im not there. They seem to have every base covered and i feel like i can sleep at night.
Posted: 3/20/2014 • Last edited: 3/26/2014 • Link to this review
We used to have ADT and are SO much happier with Frontpoint in every way. Excellent customer service, great product and very reasonably priced.
Thanks for your awesome feedback! It's great to hear that you have been so happy since your switch to FrontPoint. If there's anything we can do for you please let us know and welcome to the FrontPoint family!
Front Point was the first alarm system that let me install, and set up in my own home& Can take it with me.The Best system around with NO Problems.
Thank you so much for letting us know that your new alarm system is working so well for you! Don't hesitate to reach out if you have any questions and welcome to the FrontPoint family!
I have their system with Motion Sensors and Window / Door sensors as well as the Remote FortezZ Siren and Strobe. I also have the Garage Door Tilt Sensor. I LOVE the wireless aspect, no wires, cellular, ease of installation and set-up. I also simply love the Customer Support and Technical expertise of the technicians. The equipment is 'Grade-A' and the service is the best there is, bar none.
Thanks for sharing your experience with us! We are thrilled to hear that you have created the perfect customized alarm system for your home and that you think so highly of us. Please feel free to let us know if you have any questions. We are honored to have you as such a great part of the FrontPoint family!
Frontpoint's security system is great because you can personalize it to your house and make it yours. They work with you when things aren't working and it is great because everything is wireless (the system is hooked up to the central station by cell communication and all the sensors are wireless and battery operated. The only sensor I am not fond of is the garage door sensor. I think I would have preferred to just use a door/window sensor. It keeps calling off and triggering false alarms
Posted: 9/17/2013 • Link to this review
Thank you for your feedback! We think it's awesome that you love our 100% wireless alarm system and that you were able to customize everything to perfectly fit your home. Also, we're going to have one of our Support Specialists reach out to you to get your garage door sensor up and running to 100%. Thanks for being a great part of the FrontPoint family and let us know if you need anything else!
I researched the companies on line, called each to see what they had to offer after explaining my living environment/floor plan, and compared costs associated with procuring and installing a home system. I built a spreadsheet so that I could compare apples to apples to determine which system was the best for our needs. By far, FrontPoint Security stood out. The only dilemma we had was the installation part but after watching a video on-line and the promise that they were a phone call away to help if needed, we decided to buy from FrontPoint Security. Within an hour of receiving the shipment on the promised date it was installed and put on line after calling FrontPoint Security to ensure all had been installed correctly. The system is easy to operate. We are very pleased with our total encounter with FrontPoint Security!
Posted: 9/15/2013 • Link to this review
Thanks so much for your feedback! We love to hear that you educated yourself about all aspects of what you needed in a home security system before you decided that FrontPoint was the best for you. And we're glad to hear that setup went well. Remember that if you need anything else we are still just a phone call away. Thanks again and welcome to the FrontPoint family!
Had the service now for a year & very satisfied. Really easy to setup, customer service is very helpful. Their website is pretty informative as well. Love the interactive monitoring & easy use of the iphone app to arm/disarm & also turn lites off & on. Price is pretty reasonable compared to ADT & Comcast. Very easy to add on other equipment as needed.
Posted: 9/05/2013 • Link to this review
Thanks for sharing your experience! It's great to hear that you are happy with your new alarm system. Our Support Specialists are always willing to help and it's awesome that you love the Alarm.com smartphone app. Don't hesitate to reach out to us if you need anything else and thanks for being a part of the FrontPoint family!
We love being able to control our system from our smartphones. The system has been flawless so far!
Posted: 9/05/2013 • Link to this review
Thanks for the great feedback! Isn't the Alarm.com smartphone app awesome? Having complete control of your home in the palm of your hand really brings you into the 21st century. Please let us know if you need anything and welcome to the FrontPoint family!
Great system!! Easy to use and feel very protected!! Would definitely recommend to anyone looking for a quality home security system!!
Posted: 8/29/2013 • Link to this review
Thanks for your great recommendation! We're glad to hear that you enjoy our easy and safe alarm system. Don't hesitate to let us know if you need anything in the future.
Frontpoint is really amazing. I currently only have the motion sensors and door sensors and it works fantastic. They are very fast and respondent. I got a call one day from frontpoint and they said my motions went off but no doors or windows were open or broken. i decided not to have the polic come because my motion probably fell. I looked at my frontpoint alarm app and saw the alarm went off and they called me less than 1 minute later. it was really assuring. they also did a follow up call as well. Awesome alarm system
Posted: 8/28/2013 • Link to this review
Thanks for sharing your great experience. It's great that FrontPoint can be customized and we are always looking to help monitor your system. Thanks for being a part of the FrontPoint family and let us know if you ever have any questions.
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