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Frys Electronics

(678) 405-3880

3296 Commerce DrAtlanta, GA 30344   map »

Business overview

Reviews

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Horrific Experience (is there a -star?), 4/14/2007

A friend said he would help me salvage my old system and do a much needed upgrade- he "SWORE" by Fryes (despite it being a 45 minute drive... (I have used Ginstar and been very happy- but he was... doign the work for free so....) awful. First chip had a bent pin, first mother board would not turn on- at all. so we went back out...and went back out... At one point was told they would not verify the (latest) mother board would boot- I asked (loudly) if they would put that in writing, and could I speak to a manager? Truly lousy customer service/respect- they are big, they did not care. I filled out a comment card- got a very bored woman who had no real reason to do anything (ie offer apologies, discounts, what have you)... Had I known now..I would have bought an entire new system and not lost a friend. I will never ever go back. lousy "customer service" average prices rude tech help

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Reviews

gentlbenn

Reviews: 2

Horrific Experience (is there a -star?)

A friend said he would help me salvage my old system and do a much needed upgrade- he "SWORE" by Fryes (despite it being a 45 minute drive... (I have used Ginstar and been very happy- but he was doign the work for free so....) awful. First chip had a bent pin, first mother board would not turn on- at all. so we went back out...and went back out... At one point was told they would not verify the (latest) mother board would boot- I asked (loudly) if they would put that in writing, and could I speak to a manager? Truly lousy customer service/respect- they are big, they did not care. I filled out a comment card- got a very bored woman who had no real reason to do anything (ie offer apologies, discounts, what have you)... Had I known now..I would have bought an entire new system and not lost a friend. I will never ever go back. lousy "customer service" average prices rude tech help

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