Fulton Plumbing, Heating & A/C

We needed your service recently and appreciate the professionalism you showedand the special savings coupon. We will recommend you to our neighbors....

Not only did we get charged for the 1st service visit out, but then they wanted to charge me $700 more for a replacement part and service the next day than A&K Heating and Cooling. Their service tech was incredibly nice - but not $700 extra nice.

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Technician said compressor was bad and needed all new a/c unit. Did not even look at the unit until my husband and I asked him to take the cover off. He was beligerent about it. When we disagreed that it was something other than the compressor, he said "I need $139.00 and I'll be on my way" Another company came and it was a burnt wire! Fixed immediately. Called Fulton, Tim promised to refund my $139.00 and never did. When I called about it, he said the owner said no that just showing up was worth $139.00. Told me to go to my bank to dispute. Said "he wished his guys could always provide good service and that his tech was just wrong but that he tried to I still had to pay." The tech was trying to sell me an a/c unit. That's the truth of it.

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I called Fulton Plumbing to replace the guts of a toilet. My wife was working from home and dealing with John the plumber. They called to let me know it would be $233. That seemed expensive, but he was already there. He fixed the toilet, added an $89 trip charge to the price he quoted me, then checked the water pressure in the front yard. Any plumber worth his salt knows that the hose spigot in the front yard will read street water pressure, which is higher than the water pressure in the house. He told my wife we have a big problem (120 PSI instead of 55-70 PSI) and suggested we replace the Pressure Regulator Valve for $700 before our appliances started exploding. $700 seemed high, so I called Superior and was quoted $248-348. Alan came out that afternoon, tested our water pressure properly and said we don't have a problem and left. He could have cut a hole in my ceiling and replaced the PRV and I would have been happy to pay less. Superior is tops in my book honest and less expensive!!! However, Fulton Plumbing seems like they're running a scam, preying on the poor woman of the house. When I called John's boss to complain, he couldn't have been less interested. And he kind of acted like he'd been caught. Whatever they are up to well, I wouldn't use them again if they were the only plumbers in the book. Crooks!...

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$89 to come out and look. Once on site the very friendly and courteous technician quoted a price of $395 to route a kitchen sink and $201 to replace some internal parts on 2 bathroom sink faucets.

These guys are sky high and take advantage of a bad situation.

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