I'm a special ed teacher and got a middle school teaching position in Gwinnett Co last summer. So, we moved to Loganville, Ga & we wanted to have pest control services performed on our exterior of the house. We chose Future Services and when they came to our house they fertilized our yard instead of spraying the exterior of the house for insects. The yard was already fertilized, so the second application burned the yard. They were not cooperative at all with this situation. They told us what we needed to do to prevent the yard from being burned, even though it was their fault. They did not attempt to save the yard at all and told us we need to do it. Even with following their instructions the yard still burned. I talked to several managers from Future and they insulted us by telling me and my wife to buy an aeration treatment from them. They did not want to work with us at all to resolve this matter. I will be seeking legal action to get my yard back to the way it was. Plus, the pesticide service was subpar for the price. The person from Future Services took only 5 minutes to spray the exterior of the house and we still had spiders entering the house.
Posted: 6/09/2011 • Last edited: 9/10/2013 • Link to this review
Lawn techs only on property for 10 minutes at a time. Weeds all over the yard.Service dropped. Have not been contacted on termite service for renewal after one year as stated by the company. People in the office do not return calls. Termite service will also be dropped.
Posted: 6/06/2011 • Link to this review
I have used Future Services for over 13 years and have been satisfied ever since.I am a satisfied customer of both the termite and lawn services. I can remember when Daryl (the owner) came out and insulated the foundation around my entire house himself. Tanya has always worked tirelessly to ensure that all concerns are handled in a timely manner. Now I have Candace who I sometimes get confused with Tanya because she is just that good. She takes great care of me as well but there are times that I need to speak directly to Tanya so that I can find out how she and the family are doing. I can honestly say that I feel that the Future Co is part of my family. This is a great company and it truly does start with the owners. Thanks Future Services for being a constant in our lives during such an unstable time.
Posted: 8/21/2009 • Last edited: 12/19/2013 • Link to this review
My family & I are so excited that we have a back yard now. Everything looks great, all the crew members were polite and helpful. David did a superb job on the retaining wall and it was really nice to receive a Thank You card from him. I'm glad to be a customer of Future Services. There are still a few items pending completion but the experince thus far has been a pleasant one.
Posted: 7/16/2009 • Link to this review
I had Terminex come out to treat my roach problem. They did nothing. My girl friend called Future and they were out the next day for a consultation. We decided to use them and we were immediately put on schedule. Two days later Jim shows up, on time and with equipment in hand. Not only did he spend the time and proper materials needed to get rid of the pests. He answered all my questions with a great attitude. I can tell this guy knew what he was doing. Thanks Future for a great job.
Posted: 7/10/2009 • Link to this review
Alex Washington was a great Technician! He did a great job. I called future service yesterday to let them know I had pest problem in the house. Alex then came out the very next day. Thank you :)
Posted: 6/19/2009 • Link to this review
I use them for several different services, mowing and edging, bed maintance, lawn maintance, and just added termite control. They are very knowledgeable in all areas. Were quick to respond to my questions and concerns from the president of the company on down. I really felt that I mattered and that they cared about me as a customer and my satisfaction. By JeanneB
Posted: 6/02/2009 • Link to this review
Future Services cut my lawn and they did a great job. I most liked the fact that they did not get grass clippings in my pool or flower bed areas. It is a pleasure to come home to a neatly cut lawn and not spend hours cleaning up grass clippings from concrete and pool area. Great job!!
Posted: 5/20/2009 • Link to this review
I have been with Future Services since 2006 and will continue to renew my contract each year because of the great customer service I recieve. Nick and Mark service my yard with great care and detail. Latoyia assist me over the phone when I call in to pay my balnce and she is always very friendly. Nick and Mark are always very professional and go above and beyond when they are providing yard services. I would highly recommend Furure Services Lawn Company to anyone searching for reliable and professional lawn maintenance. My experience with this company is always pleasant! Thanks Future Services and Nick and Mark for a job well done everytime! Mrs.Judy Gamble of Snellville Ga.
Posted: 5/16/2009 • Link to this review
David Roman and his team were awesome. I would recommend them to anyone. We are looking forward to sitting outside and listening to our new waterfall. Thanks David and team. Peggy and Robert Tant
Posted: 5/14/2009 • Link to this review
I would just like to say what an excellent job Josh does. He is always friendly and gets the work done. He comes when he is supposed to and always lets me know ahead of time when he is coming out. He always has healthy conversations with my husband and I. In my oppinion this is how business should be handled.
Posted: 5/02/2009 • Link to this review