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Posted on
9/25/2007
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A painful transaction
We wanted to paint the outside of our house which was an ugly yellow brick and contacted Southern Painting for a quote. What we got was low enough that we told them to start immediately. Three days into the job and most of the trim work is done, but they hadn't started on the brick yet, and the told us that they would be finished in a day or two. I asked when they would start on the brick and they looked at me like I was speaking greek. They said the quote was for the exterior, not the brick.
After some heated discussions, they reluctantly agreed to do the whole job, but we would have to pay for the additional material. Had I known htat their definition of exterior, was not all inclusive, we would have held off.
The work once completed was performed well though.
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