I am not in the habit of hiring house cleaners, but I needed a move-in cleaning for a house that had been left very dirty by the previous occupants. I hired Got It Maid after reading all the positive reviews, but my experience was anything but positive. The cleaners had not been advised that this was a move-in cleaning, and they only did very superficial cleaning even after I explained what I wanted. Their attitude was terrible too: for example, when asked to clean the refrigerator, one of the girls said, "but it has mold in it!" Indeed it did - - that's one of the reasons why I hired a cleaning service! Suffice it to say that I had to thoroughly re-clean everything myself. A complete waste of several hundred dollars.
Posted: 5/12/2012 • Link to this review
I have found Got It Maid on line and have had high quality services from this company. They are reliable, excellent customer service. I highly reccomend their services. Trust someone in your home or business is not that easy! This is a very trustworthy company that had my house splarkling from the beginning. I certainly will continue with their service for as long as they exist.
Posted: 10/24/2011 • Link to this review
The best cleaning service I have ever used. Prompt, efficient and excellent, trained employees. I really liked having an office staff to talk with rather than leaving a message on an answering machine. Office staff is knowledgable, friendly and customer oriented. In-field employees are well-trained and pay attention to details. They far exceeded my expectations!!
Posted: 10/23/2011 • Link to this review
I am very impressed with Got It Maid. They come to my house regularly and I have been using them for the past 6 months. From the beginning, the experience has been great. The pricing is very reasonable and not as expensive as the other maid services that I have used. I receive an email reminder a few days before their visit and when I come home from work, my house is spotless, my bed is done and all the cat hair is gone. On occasions when I needed to reschedule to different day, they have been more than accommodating. I definitely recommend their services!
Posted: 10/22/2011 • Link to this review
I've been using Got It Maid since January 2009 to clean my condo (small condo, just me and my dog, and my significant other part time). After having used several other less than satisfactory cleaning services, I now have Got It Maid , and every four weeks someone has arrived promptly, gone right to work, and finished up competently with almost never a need for supervision. At the beginning there were some little things that I wanted done differently, and the supervisor was very responsive and accommodating, with immediate and lasting results. Now I rarely have anything except kudos for their work. For the last several months Ms.Johnson has done my cleaning; she is a really friendly and nice young woman who enjoys my dog. Usually she is by herself but occasionally another woman comes with her; the fee is the same, though, regardless of whether it's one or two women working. I like the option that if I arrange ahead of time I can add extras to the work, like windows or serious refrigerator cleaning. Also, if I can't be here when my cleaning is scheduled, they have a key so the cleaning will be done anyway and my condo will be spotless and fresh smelling when I get home. This is an expense I would be very reluctant to give up, and I didn't feel that way before I connected with Got It Maid!
Posted: 10/21/2011 • Link to this review
I've used many maid services in the past. From the non insured to the franchised. I was so pleased with the job that this company did that I had to write a review. Not only was the entire house completely spotless but the thing that impressed me was the little details that I didn't expect. Thinks like, the light bulbs in the bathrooms above the mirrors where cleaned. The toilet paper holders where dusted and the end of the paper folded over. My glass stove top was completely spotless (a feat that I have been trying to achieve for quite some time now). All chrome shined and shimmered and they even cleaned the kitchen light above the dinning room table. I couldn't find anything about their efforts that I could have done better or thought they missed. Friendly service, fast and extremely well done. I would recommend them to anyone.
Posted: 10/21/2011 • Link to this review
For the past year, we have been looking for a reliable & quality maid service. After trying out several maid services, we are delighted to have our current Got It Maid team in our home. Imagine a home with 5 kids & 3 pets to upkeep. The team is courteous and friendly and in every visit they do the same quality clean of our home. When we tried Molly Maid the first time, our kids was like "WoW, who just cleaned our house mom?" We always look forward on the day of the clean to return home. If it is not right, they will be back to make it right. They are sure serious about customer service and quality as I do receive occasional calls from the office making sure the service is meeting our need and expectation. They do listen. This is a good service and I have recommended to friends who had similar experiences. Keep up the good work!
Posted: 10/19/2011 • Link to this review
I used Got It Maid alternate weekly and they have delivered their service for more than a year in my home. The work done by the team has always been of good quality. Not flawless all the time but easily beats the other services I have tried the past few years. I can see they always tried hard to maintain consistency. Offers a fairly reasonable price relative to the other quotes I have seen when I was looking to try another service. Had several bad experiences with independants although they offer a significantly lower price. I guess you get what you pay for. The maids are courteous and friendly. The owner has always tried to work with me and ensure the service meets my expectation. Appreiciate the surprise follow-up every now and then to check how the service is performing. If you need a good house cleaning service, try Got It Maid.
Posted: 10/17/2011 • Link to this review
I have had Got it Maid SD take care of my house now for two (or three...time flies) years and could not be happier with their service. From the initial consultation to today, Got It Maid and their crew have been wonderful from the folks who clean my house to the office staff who have been incredibly easy to work with, responsive to issues or questions and the overall flexibility to change my appointments to better fit my schedule. And it doesn't stop there. There is that all important peace of mind that when I come home after a cleaning that my house sparkles and smells great (they even fold and origami the toilet paper roll in every bathroom!). And while we have now had 3 different cleaners we have been happy with each one. And in case you're wondering, no the folks who left were not fired or anything like that, all three in fact simply moved from San Diego. But every time we were notified with plenty of time so there was no awkward moment when someone new walked into our home. All of our cleaners have been on time, friendly and okay with changing up their routine of which rooms were cleaned first. As a stay-at-home dad, it's essential (for him and I) that when my son goes down for a nap that he gets enough time to sleep and never once have we had an issue while one of the other rooms was being cleaned while he napped. He wakes up happy. The house is clean. And both of those things make me incredibly happy.
Posted: 9/14/2011 • Last edited: 9/21/2011 • Link to this review
PERFECT PERFECT PERFECT. - Scheduling was easy and they fit me in their schedule with little notice - The two ladies that showed up on time and did a fabulous job. I had a few areas of concerns in my place as I have a dog. The ladies did great at removing the spots. - The owner of the company actually called me after to make sure everything was done to my satisfaction which I thought was really cool.
Posted: 9/13/2011 • Last edited: 9/21/2011 • Link to this review
Service so far beyond excellent it would take the light from excellent three years to reach it. Seriously, Got It Maid goes the extra distance in ways you can't even imagine. We had a patient returning home from a stem cell transplant and Got it maid took over the home cleaning and preparation including disinfecting, teaching existing housekeepers to work with new products and masks and gloves and other sterile environment materials. When the client was in the hospital and unable to do anything to prepare for his homecoming, Got it maid even coordinated getting the rugs cleaned, finding a carpet layer, wallpaper hanger, pest exterminator, and he met with the city inspector, grabbed an electrician from a neighboring project to look at an electrical problem, and even bought disinfectants to distribute throughout the house! He installed a new shower head, shower caddy, toilet seat, and shower curtain and replaced a door. The floors were polished and sealed, he and his team put a new slipcover on an old worn sofa, and made the entire house sanitary and sparkling! These guys are my heros; fear no job too large or small; they will get it done! Simply the best, and caring as well. Kudos!!!
Posted: 9/12/2011 • Last edited: 9/21/2011 • Link to this review
I have used a ton of different maid services and private people over the years and none have compared to the quality of got it maid. I'm a single guy who works alot of hours living in an apartment in san diego so I don't have much time to clean or the desire to clean. I tried them out about 2 months ago and was amazed at how clean and organized my apartment was when I came home from work. I've been using them ever since and will continue to do so
Posted: 9/10/2011 • Last edited: 9/21/2011 • Link to this review
I used Got It Maid last week to clean my studio apartment in Pacific Beach and was really happy with the cleaning. The girls not only spoke English- which is huge for me, but catered to my needs. I asked them to pay particular attention to my blind and they did that. I want to thank Got It Maid for their help and I will be using them again.
Posted: 3/10/2011 • Link to this review
* By Appointment Only
* 24-Hour Service Available