Gagne Heating & Air Conditioning LLC Heating & Air Conditioning

Gagne Heating & Air Conditioning LLC

70 Reviews

(678) 668-8318 www.gagneac.com » View Website »

4095 Industrial DriveAlpharetta, GA 30004   map »

Business overview

Gagne Heating & Air Conditioning services the North Fulton, Forsyth, Gwinett and the Alpharetta, GA area with over 22 years experience. We specialize in heating and air conditioning for residential, commercial, multi-family housing and new construction, and offer high quality energy-saving products. We service, repair, and install all makes and models of heating and air conditioning equipment.

Our Services Include:

- Residential and commercial service
- Heating - services.. and installations
- Air conditioning - vent cleaning and repairs
- Indoor air quality products
- Ask about our payment plans and options
Our highly-trained installation and services department pays attention to detail to ensure customer satisfaction. We provide 100% satisfaction guaranteed, warranties on all parts and labor, and we service all major brands.
We specialize in Carrier, Trane, Amana, and Goodman but we can sell and service any other major brand.

Call Gagne Heating & Air Conditioning today at 678-221-4328 to schedule a free consultation. If you have any other questions or comments, please contact us at info@gagneac.com

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Service Area

  • Alpharetta
  • Buckhead
  • Buford
  • Canton
  • Cherokee/Forsyth County
  • Cobb County
  • Crabapple
  • Cumming
  • DeKalb County
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Norcross
  • Roswell
  • Sandy Springs
  • Woodstock

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Purifiers & Allergy Control
  • Refrigeration &Coolers
  • Rooftop Units
  • Ventilation
  • Wall Units

Services

  • Commercial Accounts
  • Duct Cleaning
  • Emergency Installation & Repair
  • Estimates
  • Inspecting & Testing
  • Installation
  • Maintenance & Tune-Up
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Credentials

GA State License # CN210405, EPA Certified, & Fully Insured.

Hours of Operation

  • MON
  • 7:00am
  • 6:00pm
  • TUE
  • 7:00am
  • 6:00pm
  • WED
  • 7:00am
  • 6:00pm
  • THU
  • 7:00am
  • 6:00pm
  • FRI
  • 7:00am
  • 6:00pm
  • SAT
  • 7:00am
  • 6:00pm
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Diner's Club
  • Discover
  • Mastercard
  • Money Orders
  • Personal Checks
  • Visa

Year Established

2009

Documents

[PDF] Frequently Asked Questions

Green Credentials

We offer high quality energy-saving products- call us to learn more.

Languages Spoken

  • English

Reviews

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Great Customer Service!, 7/27/2015

My a/c was leaking water and not cooling at all! I called the office and the scheduler was so friendly and helpful. She was able to troubleshoot over the phone and scheduled me within 24 hours to... have a tech come out. He was friendly, upfront about costs, and was very knowledgeable. I would recommend them to anyone! Thank you Gagne.

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Honest, competent service, 6/29/2015

Very pleased with the quality of work done by owner Jeff and his crew. Will definitely use again. EB

Videos & Photos

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Photos (12 photos)

  • Working at CSS.  Sunday afternoon install to get customer some cooling.
  • Packaged Products
  • Furnaces
  • Evaporator Coils and Fan Coils
  • Duct Free Split Systems
  • Controls and Thermostats
  • Air Conditioners and Heat Pumps
  • Air Quality Solutions


Working at CSS. Sunday afternoon install to get customer some cooling.

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Reviews

Spring2015

Reviews: 1

Great Customer Service!

My a/c was leaking water and not cooling at all! I called the office and the scheduler was so friendly and helpful. She was able to troubleshoot over the phone and scheduled me within 24 hours to have a tech come out. He was friendly, upfront about costs, and was very knowledgeable. I would recommend them to anyone! Thank you Gagne.

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StanberrysINT

Reviews: 1

Buyer Beware!

Had water leaking from the upstairs unit causing ceiling stains and AC stopped. Gagne tech said the issue was either due to dirty filter causing freezing in the unit or low freon. He left me with no certainty other than itís probably still some ice left that needed to melt from freezing days prior. Next morning worse ceiling damage and water bubbles under the paint going down the entire wall. Called Aaron Plumbing and Air who had the problem identified in minutes. The main drain was clogged causing water to leak out the side of the unit. He showed me an open tube where there was no air flow but should be, proving a blockage. Why didnít Gagne do that? So easy? Aaron tech then took apart the tubing and showed me the blocking crud. All fixed just like that! Also fixed the gasket he identified on the wrong side of drip pan. Lastly he replaced my wet switch with a new one for no charge! I did call Gagne today to let them know of my dissatisfaction with their quality and service. I was directed to Eric. I relayed the whole story, Eric apologized said he would ďtalk to his techĒ. That was it. No mention of any refund. What did I pay for exactly with Gagne? An extra missed day of work and a more saturated wall, it appears. Do yourself a favor and call another company. Gagne is not really concerned with quality or customer satisfaction

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eburkard30004

Reviews: 1

Honest, competent service

Very pleased with the quality of work done by owner Jeff and his crew. Will definitely use again. EB

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subnuke

Reviews: 1

Revising my review.

After a few days without A/C and some communication issues I spoke with Jeff, one of the owners. He came out on a Sunday afternoon to repair our unit himself. We spent a little time talking and he seemed truly interested in hearing what I had to say. Jeff has my respect for coming out in person to assist a frustrated customer. I was pleased that what could have been a negative interaction ended on a positive note. The test of a company is always how they respond to adversity. Gagne passed this test and I would use them again based on the personal attention I got when things got tough.

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proslayer

Reviews: 1

Fair and Honest

I had the unfortunate issue of having my furnace die just when I needed it most. Typical! I called Gagne Heating and Air and they were extremely busy because of the weather but they were able to get to me quickly. The service technician was courteous and professional. He was able to troubleshoot my issue in about 20 minutes and get my heat back on. The part was less than $25 and a service call charge kept the total cost around $100!! I would have paid 3X that. I will definitely use again!!

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happydog987

Reviews: 1

Honest and Dependable and Fairly priced

We called Gagne Heating to service our home today since the main floor furnace stopped working. Daniel the technician sent was professional and explained everything that was wrong and had the furnace heating in no time at all. We have used several of the larger companies in the past and we feel our dollars are best spent with honest family owned businesses. Gagne will be referred to all our friends and family. Pricing was found to be fair and less than previous companies used. Sincerely, The Morgan Family

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chairty

Reviews: 2

Simply the BEST!!!!!!!

Thank You, Thank You, Thank you!! Daryl saved us from the cold.. Being from South Florida we do not like this kind of weather. We called for service and had a technician at our door within 2 hours. Bonnie the woman who I spoke with on the phone was so companionate (she also doesn't like the cold). She said she will absolutely have someone to our home today to get us some heat... We will be lifelong customers.

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csarma

Reviews: 1

Knowledgable and fast

We had a technician come out and repair our AC. he fixed the problem quickly. they are not cheap but you get the value for money

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KayakGeorgia

Reviews: 1

Estimate

In process of getting estimates. He came out, seemed nice and knowledgeable. Never received a written estimate though. He later contacted me and stated had some office staff issues and included the estimate.

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lgulli

Reviews: 1

Thank you

Heat stopped working in our rental house the morning after Jan 2014 snow storm...Eric, one of the owners of Gagne Heating and air, was unable to send tech out that day due to hazardous road conditions but walked us through on the phone how to manually start our furnace so that we wouldn't freeze. Thank you so much.

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richelu

Reviews: 1

Great Company, Great People, Incredible work

I recently had to replace my AC and Furnace. I called them during my lunch hour and they said they could meet me to quote the job right away. I headed home and Eric Gagne was already there waiting for me. He apologized for being in work clothes as he just came over from another job (Have to love that one of the owners is on-site working jobs). He looked at the system, took pictures and sent me the quote that night which included some freebies that he was able to take advantage of since Carrier was running some special promotions. Long story short, he gave me more system for less money than other quotes I received, they did a great install and I have an incredible system.

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 Carrier Furnace

rajkasthuri

Reviews: 1

Excellent response time and service

My central A/C for the top floor stopped producing cold air on a hot Saturday evening. I was trying to find a company to come down on a weekend and fix my A/C problem. I came across Gagne on Kudzu the next day (Sunday) and called them. The owner Eric Gagne received my call and said will be there in few. He was there in 30 mins. Found the issue and got it fixed in less than an hour. Excellent owner and company and very personable. Can't imagine living without A/c during hot summer. Highly recommend them. Great customer service. If the boss is this good I am assuming the team is too. :) Thanks Erc, Raj

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xpipe98

Reviews: 3

Outstanding!!

Highly recommend this company. They were very quick to respond with same day service and called before coming. Tech was very knowledge about the system and made sure everything was working correctly before leaving. He was not in a rush like some of the big companies. Unfortunately for me Freon is expensive so overall my out of pocket was high. However, their service fee is much lower then big name brands and the tech was very helpful in providing tips for preserving the system.

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Tgryan123

Reviews: 1

Finally a GREAT local AC Company!

We are having a graduation party today for my son. Our AC went out Saturday and we are expecting a house full. I called and was greeted by a sweet voice on the other end. I was told even though it was Saturday that they would do what ever was required to allow for my sons High School graduation party to go off with out a hitch. As proimised our air is now running.. I will NOT use anyone else and will let everyone that I know about this fabulous business. Thank you for your help.

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buggie1030

Reviews: 1

HONEST & FAST Response!!! THANK YOU!!!

I called Gagne AC and got their office Mgr who scheduled my call. I was expecting that I would be told that I would have to wait since it is now hot, surpisingly I was told they had an opening in 2 hours. As promised Eric, one of the owners showed up and fixed my problem. Not only were they professional but their pricing was fair. I will recommend this business to all my family & friends. KUDOS!

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Photos

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Working at CSS. Sunday afternoon install to get customer some cooling.