Everything was as advertised with this outfit. Technician was great! Got me on the schedule same day and price was reasonable. Glad I went ahead and got this service done. I will be recommending this company to my friends and family. Thanks.
Posted: 6/25/2014 • Link to this review
Gainesville's Best has always given the best customer service and are very friendly. Any time we call they treat us like we're the only thing they care about, and they take care of us quickly. As long as this company is available, no one else will be doing our septic service. Small local businesses are better, because they think of you as more than a customer number.
Posted: 8/08/2013 • Link to this review
Needed a septic tank located and serviced for a home sale that was closing escrow in a few days. Called Gainesville's Best Septic Tank Service, left a message and Mike returned my call almost immediately. He arrived at the job site as promised, did his work, charged a fair price and I couldn't be more pleased. This is a terrific company and I will call again when I need their service.
Posted: 7/09/2013 • Link to this review
Original review: I created a Kudzu login just to post this review. Last minute made up charges and doesn't even do the job correctly. If only had known what I know now. I do not recommend. Next time I'm using Hulsey or someone i know personally. Upfront price sounds great because it's lower than everyone else you call, but be ready for a ~$200 punch in the gut before they leave. UPDATE: Husley was servicing my neighbors septic tank through my recommendation last night. Found out our septic tanks have a filter side that needs to be dug and cleaned for a true septic tank cleaning. Gainesville's Best told me straight to my face they didn't need to dig the other side. Well since Husley was out I asked if they would do my filter side since it was never done, and they agreed at a very reasonable price and it was 11PM! Oh and the reply below is BS, manager/owner contacted me after seeing my review and said he would contact me again a couple days later to come "make it right", never heard from him again.
Posted: 5/23/2011 • Last edited: 4/03/2012 • Link to this review
Adding any amount of money in addition to the cost of our service, from $.01 to $200, is not a routine part of our business. The price that we quote on the phone is for performing a service on a tank that falls within an average set of conditions; 9 out of 10 tanks that we service fall within these conditions. Occasionally, there are situations that cannot be predicted without seeing the conditions on-site. We do promise to discuss anything beyond the quoted price before service is rendered. I do not know the details of your situation, but any services that were performed that left you less than completely satisfied in our abilities are considered unsatisfactory to our management. If you will please contact our office immediately, we will work diligently to rectify the situation immediately. Thank you.
* By Appointment Only
* 24-Hour Service Available