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Gannscapes Lawn Service

2 Reviews

(770) 943-2534

5745 Wendy Bagwell PkwyHiram, GA 30141   map »

Business overview

Reviews

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Maintenance, 9/28/2011

I was not able to get them to call me back with an estimate or even if they would be able to do the work I had been promised. Very poor communication. Then they showed up one Saturday morning... without notice and worked in the rain and in a hurry, (and without letting me know they were on the premises,) thus doing a poor job of cutting back shrubs. They left them in such condition another company had to be called to shape up the jagged mess. When I saw the work that had been done, I asked them to leave. They sent me a bill and I sent them a check via certified mail in May. It was returned unclaimed, unknown,unable to forward...and they continued to send me bills. I mailed a copy showing the certified mail being returned...unclaimed, addressee unkown and unable to forward and I sent it to the address that was on the bills. I continued getting bills. This week he called and wanted his money. Said his bookkeeper wasn't authorized to pick up certified mail. Obviously, she didn't even notify him there was a notification of a letter to be picked up or he was too lazy to go to the post office. Now he is demanding his money. I have sent him another check to the Mableton address, marked personal and confidential. I would not recommend this company to anyone. Not only do they not do good work but their communication is certainly lacking. ..and what is their correct address??? Hiram or Mableton???

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Great gardeners!, 9/08/2010

Mark Gann and Leo have our yard looking great for 3 years now. I have used 4 other services in since living here and these guys are the best. They prune,deadhead,weed,edge and do all the detail work... that makes for a great garden without having to be asked.

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Displaying 1-2 of 2

Reviews

marilynmonroe

Reviews: 1

Maintenance

I was not able to get them to call me back with an estimate or even if they would be able to do the work I had been promised. Very poor communication. Then they showed up one Saturday morning without notice and worked in the rain and in a hurry, (and without letting me know they were on the premises,) thus doing a poor job of cutting back shrubs. They left them in such condition another company had to be called to shape up the jagged mess. When I saw the work that had been done, I asked them to leave. They sent me a bill and I sent them a check via certified mail in May. It was returned unclaimed, unknown,unable to forward...and they continued to send me bills. I mailed a copy showing the certified mail being returned...unclaimed, addressee unkown and unable to forward and I sent it to the address that was on the bills. I continued getting bills. This week he called and wanted his money. Said his bookkeeper wasn't authorized to pick up certified mail. Obviously, she didn't even notify him there was a notification of a letter to be picked up or he was too lazy to go to the post office. Now he is demanding his money. I have sent him another check to the Mableton address, marked personal and confidential. I would not recommend this company to anyone. Not only do they not do good work but their communication is certainly lacking. ..and what is their correct address??? Hiram or Mableton???

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vgregory

Reviews: 2

Great gardeners!

Mark Gann and Leo have our yard looking great for 3 years now. I have used 4 other services in since living here and these guys are the best. They prune,deadhead,weed,edge and do all the detail work that makes for a great garden without having to be asked.

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  • Quality
  • Service
  • Value

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