Gaudin Ford

3 star rating 16 Reviews

(702) 731-2121(702) 731-2121

2121 E Sahara AvenueLas Vegas, NV 89104

  map »

Business overview

Services

  • Repair & Service

Types Sold

  • New
  • Used

Brands Sold

  • Ford

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 8:30pm
  • 10:00pm
  • TUE
  • 8:30pm
  • 10:00pm
  • WED
  • 8:30pm
  • 10:00pm
  • THU
  • 8:30pm
  • 10:00pm
  • FRI
  • 8:30pm
  • 10:00pm
  • SAT
  • 9:00pm
  • 10:00pm
  • SUN

Reviews

View More »

Pass on Gaudin Ford Service, 4/05/2013

I tried Gaudin Ford Service and I compared them to Ford Country Service in Las Vegas . I will choose Ford Country Service for my future repairs and pass on using Gaudin Ford. Gaudin Ford $ervice... has higher pricing than Ford Country Service.. For example, to inspect my seat belt for repair , Gaudin charged me $60 inspection fee. Ford Country charged me $ZERO for the same inspection. I spent $2000 for my repair work at Gaudin, yet they wanted to charge me $60 to inspect my seat belt? No thank you, Gaudin Ford Service.... I will not be coming back in the future when my cars need repair. Bruce Redden

VIEW MORE »VIEW LESS »

terrible service, damage to car, 7/17/2012

Long story short: our car broke down on a road trip and I took it to Gaudin. The rep was rude, the service was delayed several times and took 9 days (I had to keep rescheduling my flight), when I got... my car it was filthy, and after getting it home, found tree branches and debris under the hood, and a dent in the hood that could only have come from it being slammed on something left inside the engine compartment. All attempts to get them to help cover repairs have failed - they want me to drive it back (almost 1000 mile round trip) for 'evaluation'. AVOID GAUDIN AT ALL COSTS!

VIEW MORE »VIEW LESS »

Displaying 1-15 of 16

Reviews

Gaudin Ford - Las Vegas, NV -  Bredden

Reviews: 1

Pass on Gaudin Ford Service

I tried Gaudin Ford Service and I compared them to Ford Country Service in Las Vegas . I will choose Ford Country Service for my future repairs and pass on using Gaudin Ford. Gaudin Ford $ervice has higher pricing than Ford Country Service.. For example, to inspect my seat belt for repair , Gaudin charged me $60 inspection fee. Ford Country charged me $ZERO for the same inspection. I spent $2000 for my repair work at Gaudin, yet they wanted to charge me $60 to inspect my seat belt? No thank you, Gaudin Ford Service.... I will not be coming back in the future when my cars need repair. Bruce Redden

Was this review helpful?

Yes (0)     No (0)

Gaudin Ford - Las Vegas, NV -  pvthudson

Reviews: 1

terrible service, damage to car

Long story short: our car broke down on a road trip and I took it to Gaudin. The rep was rude, the service was delayed several times and took 9 days (I had to keep rescheduling my flight), when I got my car it was filthy, and after getting it home, found tree branches and debris under the hood, and a dent in the hood that could only have come from it being slammed on something left inside the engine compartment. All attempts to get them to help cover repairs have failed - they want me to drive it back (almost 1000 mile round trip) for 'evaluation'. AVOID GAUDIN AT ALL COSTS!

Gaudin Ford - Las Vegas, NV -  some of the tree debris and melted wires
Gaudin Ford - Las Vegas, NV -  dent protruding from hood

Was this review helpful?

Yes (0)     No (0)

Gaudin Ford - Las Vegas, NV -  whatever2012

Reviews: 1

RIP OFF!!

just rip off!!! don't go this place. don't give your car for service. just the rip off!!! rip off!!!

Was this review helpful?

Yes (0)     No (0)

Gaudin Ford - Las Vegas, NV -  old guys rule

Reviews: 6

very good

I had taken my 2003 van in for service at Country Ford. And tired to rip me off. Ford Motor co. told me to go to Gaudin Ford after I called them. these guy's did what I needed done an oil change and rotated the tires and did a free brake inspection.And they did in an 1 1/2 hrs.Just like they said they would.An the price was just what they said it would be no Surprizes.

Was this review helpful?

Yes (0)     No (0)

Gaudin Ford - Las Vegas, NV -  Vegas36

Reviews: 5

Service dept. is crooked

I have proof that Gaudin's service department has put used car parts in my car and a car belonging to a friend of mine as well. The parts were all bad and they were paid to put in new parts. After showing them proof on camera, management decided to rectify the situation by cursing like a sailor at me and threatening me with bodily harm! I called the police but it was my word against theirs so the police told me to fill out a police report. I have a civil suit pending against them. I hope noone ever has to go through what happened to me.

Was this review helpful?

Yes (0)     No (0)

Gaudin Ford - Las Vegas, NV -  baker1bv

Reviews: 10

To be avoided like the plague

Words can not truly express how unreliable and unprofessional the shop is. I had my car in for repairs after a collision, and was brought to tears by the work that took them 4 + weeks to do. There were obvious mistakes to the exhaust pipe and so on, and they made no attempt to correct them.

Was this review helpful?

Yes (0)     No (0)

Gaudin Ford - Las Vegas, NV -  emmymontes

Reviews: 26

the best service dept

this is one of my favorite Ford dealerships in town. i take my car for service there all the way from the NW. the service has been exceptional

Was this review helpful?

Yes (0)     No (0)

Gaudin Ford - Las Vegas, NV -  peggymmiller

Reviews: 19

Good if you are buying a vehicle

Great if you are buying but the service department was terrible

Was this review helpful?

Yes (0)     No (0)

Gaudin Ford - Las Vegas, NV -  jesicat

Reviews: 8

Great Experience

I recently purchased a used car from Frank Hernandez at Gaudin Ford. It has to have been the best car buying experience we have ever had. The price was right and the service was amazing! Thanks Frank!

Was this review helpful?

Yes (1)     No (0)

Gaudin Ford - Las Vegas, NV -  mtellez

Reviews: 11

Excellent New Car Dealer

I have purchased 4 new vehicles from Gaudin Ford and the experience has been excellent every time. The sales folks are friendly and helpful and i have gotten some excellent deals. I have purchased 2 Mustangs, Ranger and now an Explorer which have all been great vehicles. Never had any problems with any of them. They also do a good job in the service dept. I highly recommend Gaudin as an excellent place to purchase a vehicle.

Was this review helpful?

Yes (1)     No (0)

Gaudin Ford - Las Vegas, NV -  01emrv

Reviews: 1

Fantastic Service Department

I brought my Taurus in for repair last week. The staff was very professional and friendly. I had taken my car to 3 repair shops for a check engine light earlier and it was never fixed. Gaudin fixed it within 6 hours of my dropoff for 200.00. I spent over 600 dollars at the other shops for parts I didnt need.

Was this review helpful?

Yes (1)     No (0)

Gaudin Ford - Las Vegas, NV -  luv2shop

Reviews: 108

Great body repair

This dealership did an excellent job in repairing a minor dent and scraped paint. The job was performed in a timely manner and the staff was very professional. I would recommend this dealership to my friends.

Was this review helpful?

Yes (0)     No (0)

Gaudin Ford - Las Vegas, NV -  toodles

Reviews: 15

Buying a new vehicle?

When it was time to buy a new vehicle we went to a few Ford dealerships. We finally found what we were looking for at Gaudin. Mike is more than happy to assist at any time with any issue. Of coarse the service department is another matter, hope you have alot of time on your hands.

Was this review helpful?

Yes (0)     No (0)

Gaudin Ford - Las Vegas, NV -  koufi5

Reviews: 5

Buyer Beware

Buying a car or truck ought not become a treacherous experience, but that's exactly what doing business with Gaudin is-- the staff is deceitful, untrustworthy, and actually more unreliable than the vehicles they sell.

Was this review helpful?

Yes (0)     No (0)

Gaudin Ford - Las Vegas, NV - by Hoosier Al at Citysearch

Expensive, slow and uncaring service department

This applies to the service department only. I had a fuse blow while driving my daughter's car and couldn't find the fuse box. I stopped in the service department to ask if they could either change the fuse or if they were busy, show me where it was. They said they could take care of it. They replaced the fuse, charged me a staggering $125.00, took 90 minutes, and then after I was done, it took 15 minutes for them to bring my car up front. When I asked why it was taking so long to get the car, they just shrugged. No one seemed to care much. On the plus side, they have a great waiting room with a big screen TV.