So I have decided that paying full price for a cleaning service is the best way to go. My experience with cleaning services using the discount sites has been pretty bad. First let me say the good - the actual cleaning with Geeky Girl was great. Once she and her team came in - fantastic. The cleaning was first rate and top notch. BUT, the first time I tried to schedule they were so, so late. They arrived, but they were so many hours later than when they said they would arrive, that I told them they couldn't clean, as I had to leave. It is very important to set expectations properly. They were late the next time they came as well, but I had nowhere to go, so they cleaned. And they did a good job. But I won't use them again, as I can't sit around waiting all day. Oh well, on to the next...
Posted: 3/07/2012 • Link to this review
This would be ZERO stars if allowed. I really hope Eversave steps up and refunds or credits me since this company is horrible. I booked an online appt 2 months ago, tried to call to confirm, number "incorrect", sent email,no response of course. Hope they are no longer in business & I will spread the word!
Posted: 10/11/2011 • Link to this review
Scheduled appointment month in advance. Communicated with someone via email prior to scheduling. Received confirmation email day before appointment. Left work early to be there. They were a no show. No call, no nothing. Called/emailed later that day. Left second message a day or two later with someone saying they were the "answering service." Still no resolution 2 weeks later. Very disappointed. I understand that I purchased the service at a discount, but that's no excuse for total lack of service.
Posted: 10/05/2011 • Link to this review
I, like others, purchased a KGB deal. I tried to use it a week after I made the purchase but could never get a response from the company. Now, they have disconnected the phone and removed the scheduling option from the website. I'm trying to get a refund.
Posted: 10/04/2011 • Link to this review
You had to pre-pay for the service. Was having a party at my house and hired them, payed them online and scheduled one month in advance. Never showed up. Now I am fighting to get my money back. I forsee a name change coming in this company with all the bad reviews.
Posted: 9/08/2011 • Last edited: 9/15/2011 • Link to this review
Worst people...even after scheduling the service in weeks in advance, and even after getting the reminder a day before, they didn't show up on the day of service and not even returning a call back! We have paid for this service ore than a month in advance. During the scheduling the service as well, they came up many different additional charges, which was not in the contract we had. They must change their name to Greedy Girls!!! Never do business with these people!!
Posted: 8/19/2011 • Last edited: 9/15/2011 • Link to this review
Bought a special with Geeky Girls Cleaning and loved it! Happy to say that I am a regular client now... they always leave my home smelling fresh and clean. Excellent quality with great pricing... I can't complain.
Posted: 7/20/2011 • Last edited: 9/15/2011 • Link to this review
My husband purchased 2 hours of cleaning from Geeky Girl Cleaning Service from one of the online discount websites. I have been trying to reach them since last Friday, but they will not return my calls to schedule the cleaning. I have left 4 voicemail messages (a simple voicemail picks up when you call), and sent one email, but we have received no response. They have our money, but they refuse to let us schedule the cleaning. We will be requesting a refund immediately.
Posted: 7/06/2011 • Last edited: 9/15/2011 • Link to this review