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Reviews

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Watch your privacy!, 4/12/2011

They have an automated "check in" in the lobby where everyone can easily see you typing in your SSN and insurance information. I asked for a more private option, and the lady at the front desk... harumphed at me. Foolishly, I went forward with my appointment. I emailed the CEO to complain in the waiting room, and he responded that I could always check in with a check in assistant. When I pointed out to him that I had asked for that *and been told no*, he just said that he will talk to them about it. Well, apparently they hadn't by the time my appointment was over, because as I was checking out, someone else was checking in with their private info on display to the world just 2 feet away from me. Awful customer service.

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Khator - Excellent Surgeon, 11/05/2010

Referred to GEP and Dr. Khator by my retina specialist for emergency glaucoma surgery. Dr. Khator and the staff at GEP are wonderful to work with - friendly, professional. I highly recommend them.

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Reviews

atlchica

Reviews: 6

Watch your privacy!

They have an automated "check in" in the lobby where everyone can easily see you typing in your SSN and insurance information. I asked for a more private option, and the lady at the front desk harumphed at me. Foolishly, I went forward with my appointment. I emailed the CEO to complain in the waiting room, and he responded that I could always check in with a check in assistant. When I pointed out to him that I had asked for that *and been told no*, he just said that he will talk to them about it. Well, apparently they hadn't by the time my appointment was over, because as I was checking out, someone else was checking in with their private info on display to the world just 2 feet away from me. Awful customer service.

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NextDoorinCumming

Reviews: 2

Khator - Excellent Surgeon

Referred to GEP and Dr. Khator by my retina specialist for emergency glaucoma surgery. Dr. Khator and the staff at GEP are wonderful to work with - friendly, professional. I highly recommend them.

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blindinoneeye

Reviews: 2

nighmare of Khator

Khator snapped and left the room. C YA in the ER or the court room no care in healthcare with Khator!

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splenda3000

Reviews: 1

3 hours for a annual exam

My appt was at 8:30 the nurse call me back at 9:20 did not see Dr. Feinberg until after 11...do not go!

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sjreviewer

Reviews: 1

Go somewhere else if you want to see

The doctors here don't perform the exams, the technicions do. I had to come back twice to get a correct perscription. When I needed to order new contacts right away, they transferred me to a voicemail system and my requests were NEVER answered. No one who works here understands the words "emergency", "urgent", or "customer service." Also, be prepaired to wait and wait and wait to be seen.

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gladiator

Reviews: 4

A Medical Misnomer

I made an appointment to have my eyes examined by Dr. Feinberg, but, instead I ended up with some technician with an "attitude." Dr. Feinberg only examined me for about ONE minute after this so-called technician spent what seemed to be an eon with me. I got a technician at an opthamologist`s fee.

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mauifever

Reviews: 19

Do not see Dr. Gabianelli

Dr. Gabianelli spent all of 5 minutes with me. I spent over 1 hour at his office. I was given an eye glass exam even though I didn't ask for one and then they tried to charge me for it. I went to see him for an eye infection and all he did was try to sell me on LASIK eye surgery. Waste of my time!!!

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Italy2005

Reviews: 7

Dr. Feinberg is the Best!

I really like Dr. Feinberg. He is the only person I have used in this practice. I have heard he does Lasik surgery and has a great reputation for it, but I have not had the surgery yet. I had some eye issues that were hard to define and he was very caring and gentle.

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