I am new to Atlanta and Georgia Natural Gas (GNG). I have never paid as many extra fees in addition to my price per therm as I have had to with GNG. I have also never had to decode such a lengthy gas bill and call customer service to get help understanding it. I have set-up fees, service fees, maintenance fees, etc. I recommend calling with every bill you are confused about, with such a long bill it makes it difficult to know whether they have billed you inaccurately.
Posted: 7/14/2009 • Link to this review
The price per therm has gone up each of the past two months. It was .889, last month's bill reflected 1.199 and this month's bill shows 1.399. 60% increase in the middle of a mild winter?
Posted: 1/19/2007 • Last edited: 1/02/2008 • Link to this review