Poorly organized and unprepared. They were late, not ready to work, and ask me to buy them beer. I had relatives come and do the packing they advertised that they would do. They did have a third person come out and he packed the keys to my classic convertible- then denied it. I had to pay $125 for a specialty locksmith after the car sat out in the rain all night. Then they delayed my move for a day without explanation and without consulting me. I had taken that day off work and it got wasted. That caused me to have to trust them to unpack- but everything was labeled and I showed them which room was a guest room vs. my daughter's room. Everything else was obvious. As soon as I left for the airport they slammed everything into the garage and left. What furniture they actually did move into the house was often in the wrong room or left downstairs. I had decided to just let it go- until I got my AMEX bill yesterday. $556 of unauthorized charges! I will get it back but can not believe they would try to steal extra money after the time, effort, and money they already cost me during the move. Unprofessional, unorganized, and dishonest. Avoid at all costs!
Paid $2,750 in advance to pack and load my house in Marietta, Ga and move me into a similar house in Mount Pleasant, SC.
Area Powder Springs, GA
Cost $1,000 - $2,999
Date May 2016
Posted: 7/05/2016 • Link to this review
We used Ga. Pack & Load to move our belongings from our 5 bedroom home in Flowery Branch into storage and we were very happy with their service. Their price was very competitive and the professionalism of the personnel was obvious when compared to other movers we got quotes from. Four months later when we found a new home 325 miles away, we immediately called Ga. Pack & Load to see if they would move us such a long distance. They did and, once again, we were very pleased with their service. The four guys they sent to move us actually drove through the night and overcame several obstacles but felt an obligation to meet the deadlines they had given us for our move. They were awesome--Fred, Robert, Tyrone and "Black". Your guys are awesome and we appreciate your dedication to GREAT CUSTOMER SERVICE!!!!
Posted: 2/03/2012 • Link to this review
This the 3rd time we've used GA Pack and Load and each experience has been great, which is why we have kept using them. This time we were fortunate to have Hollie and his crew. I cannot say enough good things about them. They were right on time and got right to work. The guys all had a positive, professional, friendly attitude the whole time. They worked hard for us and got the move done in a timely manner and took good care of our belongings. I won't hesitate to use GA Pack and Load again and refer them to others.
Posted: 9/14/2010 • Link to this review