Signed a contract in July 2007. It is now April 2008 and I still do not have a completed project BUT Richard J Allen has over $8000 worth of my money! DO NOT SELECT THIS COMPANY! Learn from my HUGE mistake.
Posted: 4/08/2008 • Link to this review
pool leaks after less than a year. Wric the owner just laughs when you get him on phone. RUN, RUN, RUN. Their website mentioning him caring about quality...what a JOKE. Spent $60,000 plus HUGE mistake w GA Pools & Spa.
Posted: 1/13/2008 • Last edited: 1/14/2008 • Link to this review
I can not agree more with the negative reviews here on kudzu of this company. They absolutely suck! I can only hope that many locals getting ready to invest in having a pool put in that they see these reviews on this website. We had a pool put in last summer that took over 6 mos to do. The office staff are very unprofessional and unintelligent, come across as very young and incompetent, probably there as eye candy for the pool builders. The owner could care less, good luck getting him to respond to any messages you leave for him and if he does, he never follows thru and will also make promises that aren't kept. Definitely shop around before spending this kind of money!! This is NOT the company to go with.. They are full of lies and excuses...
Posted: 2/20/2007 • Last edited: 1/14/2008 • Link to this review
After taking off for them to come out and give us a quote, they call 5 minutes before the appointment and tell us they didn't schedule anyone to come out. This was after setting up the appointment a couple weeks before.
Posted: 8/21/2006 • Last edited: 1/14/2008 • Link to this review
Poor workmanship, even worse customer service! Owner admitted mistakes and promised to fix 3 months ago. Will not answer phone or return dozens of calls. Very unprofessional. I highly recommended choosing a different company. Ask friends and neighbors. Also check Kudzu.com!
Posted: 6/14/2006 • Last edited: 1/14/2008 • Link to this review
Please make sure to check multiple pool vendors before you select the final vendor. Very unhappy with the communication from the company employees and willingness of the owner to resolve issues that came up during the construction of my pool. I am very sorry that I did not shop for other pool vendors. MY mistake. Management very dis-honest and unprofessional.
Posted: 2/03/2006 • Last edited: 1/14/2008 • Link to this review