I took my dog in to see get the stitches removed after Heart of Suwanee ripped her face open when removing the last round of stitches and this place was awesome! Dr. Chen was patient and very nice. They allowed me to stay in the room while they removed the stitches. The vet techs were very soothing and reassuring to my dog. The best part was there fee was very reasonable. I love them! I would highly recommend them.
Posted: 1/27/2014 • Link to this review
I have had to use this vet twice now. Initially referred here by my normal vet for a splenectomy due to cancer. Used them a second time for emergency services for a flipped stomach. In both cases, they were great to work with. Caring, explained everything from best to worst case and what to expect. They called me multiple times a day to check in and provide an update. Also encouraged me to stop by anytime to visit as she had to spend multiple nights both times. It is a bit more expensive than a normal vet by they are 24hr and specialists so that is expected. We live 30 minutes from here and highly recommend this place.
Posted: 8/08/2013 • Last edited: 10/22/2013 • Link to this review
I live in Gwinnett and will not take my dog to any other place! The staff is amazing and caring. They worked wonders for both my pom pom and my pitbull! I love this place and highly recommend them to everybody I know! They know what they are doing and they do it right the first time.
Posted: 12/28/2012 • Link to this review
It probably took less than 30 seconds for the vet tech to remove my dog from the car and disappear into the ER, from the time I walked through the door. There was no wait for complete ID info or a discussion of symptoms or how/if I could pay - immediate care was their obvious priority, and everything else came after. I've had dogs treated here at least 6 different times, and they received outstanding care each time. When I asked about options I always got complete information and detailed phone calls from the doctor when needed. It's a two-hour drive for me, but I'm glad to know they'll be there when I need them.
Posted: 8/10/2012 • Link to this review
We had to take our cat here to see two specialists. I was amazed at how great everyone was and how they were very compassionate of our boy. One doctor had worked 20 hours straight and still treated us like we were her most important clients (which, considering the emergencies we were seeing, we certainly were not at the top of the trauma list). The staff was great and they always had time to let us visit with our cat in a private room. We were never rushed, whether just visiting our boy or talking with one of the techs and/or doctors. And wow, the place is clean. Their pricing is appropriate when you consider the level of service and the ongoing educations and certifications that these doctors maintain. They really do specialize - I'm thankful that they are close-by in case we ever need them again! A very trustworthy business!
Posted: 7/07/2012 • Last edited: 4/10/2013 • Link to this review
This is not your average vet. This is where you (I) go in a pinch in the middle of the night. This is the true ER of vet medicine. They are not as heart-felt or warm as my regular vet but up with you should you need them. I have used them twice (punctured eye, and UTI on holiday). They did a great evaluation of the pet. They are very responsive to special needs. I received lots of information on what to do and how to follow up (and recommendation for pet optimologist). Their prices were very steep but at 2 am with a sick animal.... you do not have many choices. The information and medicine they gave me was exactly correct. It is good to know that they are there when you need them!
Posted: 4/01/2012 • Link to this review
I was unsure of how to rate this hospital. There are definitely positives. The vets are definitely knowledgeable and that matters when you have an emergency or are seeing a specialist. I have also found the vets to be very nice. I continue to take my pets to GVS to see one specialist and for emergency care, but only because there are no good other options out there. GVS is expensive. I expect this from a specialty or emergency practice and would have not quiffs about this...if they were outstanding in all areas. They are not. The front desk staff vary and while they can be nice, they can also be horribly rude and uncaring. This is not what you need when you have a sick or dying pet. I can't believe they do not have better management. Vets often whisk your pet to the back (I agree sometimes necessary), but leave the client in the waiting room with no consultation in an exam room, just a brief check in in the waiting room. If you are paying $1000 this is not appropriate. It is not appropriate anyway. GVS has visiting hours and will not let you spend more than 15 minutes with your hospitalized pet (see their website). This is appalling. Pets often do best with their owners present. My regular vet (who is quite large) encourages owners to visit their pets at any time the office is open. The fact that GVS will not do what is best for the pets (and often the owners) especially when people are faced with the last days with their pet is unconscionable.
Posted: 12/14/2011 • Link to this review
I can't believe some of the bad reviews I've read about GVS. They saved one of my dogs from dying. In addition, I have another dog that has been treated there and they were nothing but WONDERFUL! Dr.Winkler is an expert in his field and his staff are the best of the best. In times of an emergency you can't put a price on a life. Even with that said, their prices were still reasonable given my pets circumstances. I'm sorry but don't let the bad reviews discourage you from going here. These guys are PROFESSIONAL.
Posted: 12/13/2011 • Last edited: 3/29/2012 • Link to this review
If you are reading this review my heart goes out to you. You are dealing with a seriously ill pet. I sat here read all the reviews many negative and took my dog to GVS anyway. What a huge mistake that was and I have to live with the guilt, why did I take my dog to them, why did I let them make her suffer. I have been treated far better at the DMV, my dog treated with more respect by the clerks at PetSmart because they generally love animals!. If you would like to open your wallet, empty it and go home with a pet sicker than he/she was when you went in this is the place for you. They jump to the worst possible diagnosis,inform you if you do not do the treatment your pet will be dead,I should add there is a good chance by their hands. My dog almost died under their care, was misdiagnosed and I paid $4000 for this. I read reviews very similar and still I went, my regular vet said she knew GVS does not have the best reputation but, sent me anyway. I should have gone to UGA or just let my dog be. I hope you will please take my warning to heart, I am writing this because when I read the reviews I really did not think the place could be that bad and it is. You are vulnerable right now, I know I was, I still am. I wanted the best treatment for my dog. The staff at GVS especially the Oncology department are just plain rude, uncaring,and do not have the best interest of the animal in mind. It is a business and it is all about getting the most money out of you while they ca
Posted: 11/26/2011 • Link to this review
We had taken our 11 year old dog to our regular vet to have a tag removed, they did a biopsy and it came back as stage 1 skin cancer, pathologist said to just watch it. Our vet said maybe see an oncologist, just in case. I expressed hesitation and went anyway. GVS convinced us, our dog had weeks to live. We said OK to chemo. What a mistake!!! My dog's lymphnode was swollen from an infection not cancer. She had one dose of chemo and almost died. They sent me home with no antinausea medicine, I called and begged for her to have something. They said bring her in, I begged she gets car sick please give me something for the nausea, NO. I noticed at the same time she had a cut on her foot that she did not have when I brought her in. I do not know what happened to her at that place it looked like a box cutter cut her foot. I did bring her in and they wanted to give her fluids, they gave her antibiotics that almost killed her.I told them look at the foot they said sure, guess what they never did when I picked her up it was covered in dry blood not cleaned and she could walk on it. 3 nights in the ICU $3000, plus the exam $900 and chemo $150. My dog is FINE now, she is eating and happy. Please go to another hospital they lie and do not care about you or your pet!! They sent me home with pills she could not swallow because of the reaction she had there her mouth was full of sores. I asked how will she take them if she can't eat, response nothing. PLEASE GO to UGA !!!!
Posted: 9/01/2011 • Last edited: 9/05/2011 • Link to this review
This was the best place , We were worried about it to start all the bad reviews and all . We took Our Toy poodle down after being hit by a car , Breaking her front leg , we have nothing but great things to say about GVS . Dr David Cross is one of the best and most careing Doctors they have. He repaired harleys leg and took time to show us what he had to do to repair it. They where up front about the cost and it was right what they told us it would be when we pick her up . This is a great place if love your pet and your pet needs a good Doctor . Dr.David Cross one of the best in Ga. Thanks again GVS !
Posted: 8/23/2011 • Last edited: 9/05/2011 • Link to this review
They have many specialists. My experience is limited to an older dog being admitted through the ER with liver disease. I felt they were over priced and were only concerned with running as many tests as possible with little concern for my dog's comfortable. I made it very clear that I wanted to rule out or treat anything that was treatable, but that I did not want to spend the money or put my dog through all of the poking and prodding if we were only trying to find out what would ultimately kill him. In the end, I picked him up early and decided not to run some of the tests they suggested. It took them over a month to refund that money.
Posted: 8/04/2011 • Link to this review
My senior chow mix Sophie became completely paralyzed 12 hours after receiving her rabies vaccination in 2008 (it caused her spinal cord to swell and cut off blood to her major nerves). I rushed her to GVS, where she spent 5 days and 4 nights. I contemplated putting her to sleep because we seemed out of options, but Dr. Johnson and his team encouraged me to give her one more day. The next day, she started pulling herself across the floor (she was a real fighter). I carried her out and spent the next 6 weeks re-training her how to walk. It took quite a while but she regained her strength and we had another 2 amazing years together until she crossed the Rainbow Bridge in Oct. of 2010. I thank GVS for giving me two more wonderful years with her. It was the best two years of her life...and mine!
Posted: 6/17/2011 • Link to this review
When brought Cami in with a leg fracture she was in a lot of pain and this was so heart wrenching. It was comforting to see how helpful and caring everyone was @ GVS. When we received follow up calls from the doctors and nurses we were able to sleep much better. Simply amazing! Thank you!
Posted: 6/06/2011 • Link to this review
* 24-Hour Service Available