Car sent here by insurance company after accident. The car looked nice when it was done, but little did I know what was in store. The job was done with mediocre craftsmanship. I noticed after a few days to a week that all problems had not been fixed. This company swore that it was not the accident that caused the problems, but rather it was the age of my car and my driving habits. How could that be, everything was in pristine shape before the accident. I took the car to a dealership and they assured me that an accident can cause the problems I was having. Atlanta Import Collision made me feel as if I was incompetent and I have even had new problems arise since taking my car there. One last thing: the owner told me that they do drive and pickup customers inside the perimeter. I told him where I lived (inside the perimeter) and he said he couldn't do it, and insisted I catch a ride. What kind of service is that? I wished my insurance company had never sent my car there.
Posted: 10/06/2012 • Link to this review
I ran over something that really tore up the bottom of my car. I was really worried about getting it fixed here in GA with being new to the area (usually my dad helps with these sort of things). I heard that Atlanta Import worked on higher end cars, so I thought it would be safe. I was so happy to find a good place! The people who work there were very friendly and explained all the details of my repair. They were very patient even though I had a lot of questions. I am so glad that they were able to put my car back together! I am not the best driver in the world, so I am sure I will be back.
Posted: 9/02/2012 • Last edited: 9/04/2012 • Link to this review
Had a mishap with a semi on 85N last week and needed repairs. My neighbor recommended Atlanta Import Collision since they had repaired his wifes Accord a couple months ago and it looked great. Anyway, I talked to my insurance and let them know I would be taking it to Norm and the guys at Atlanta Import Collision. They walked me through ever step and made sure I was happy. My car looks better than it did when I bought it! I got them to do an all over buff also and man it shines!!!
Posted: 8/08/2012 • Last edited: 9/04/2012 • Link to this review
Great service by these guys! They were VERY resonably priced, fast, and really nice. I loved their attitude. I would definitely use them again. The work was good, clean work, and that's all I asked for! Thanks Blair!
Posted: 10/11/2011 • Last edited: 9/04/2012 • Link to this review
I recently came out of Whole Foods on Ponce to find a fresh dent on the rear fender of my BRAND NEW Acura! I called my insurance company and they recommended Atlanta Import Collision Center. And boy, am I glad. I was happy to find out that they were so close to where I live. These guys really know their stuff! Blair and the rest of his team took really good care of my new car and made it look like nothing ever happened. They were very professional from start to finish and kept me informed during the whole process. I won't ever take my car anywhere else!
Posted: 8/11/2011 • Last edited: 8/08/2012 • Link to this review
The owner, Norm, is completely unprofessional!! I recently had my car repaired at Atlanta Import Collision and not only did they lie to me about the price and then expected me to pay it anyway (after the work was done of course), but they yelled at me and threw papers at me! This behavior is completely ridiculous and I did nothing to provoke them. No one should have to pay more than what they agreed to. Norm (owner) is actually the person who told me he didn't care if I was pleased with the work they did and he is the one who yelled and threw papers at me. He obviously does not care about his business or his customers. Do not take your car here and make sure to tell others not to!
Posted: 12/16/2010 • Last edited: 8/08/2012 • Link to this review
I had my Subaru WRX STi in this shop last summer with over 10K in damage to the front end. Although it took longer than expected to fix, as parts had to be shipped in from Japan, they did an excellent job and kept me informed through the whole process. When the limit on my rental car expired through my insurance company, they picked up the tab to make sure I was taken care of while they finished everything up on the car.
Posted: 9/07/2010 • Last edited: 8/08/2012 • Link to this review
We have had repairs done by these folks on numerous occasions both under insurance claims and on our own dime. Each time they have done a perfect job on repair and paint match. They are friendly, easy to work with, are linked to most major insurers, and get the job done promptly, usually faster than they estimated. They are close to an Enterprise rental outlet, and convenient to downtown, midtown, Va-Hi, and Poncey-Highlands. Highly recommended!
Posted: 8/21/2008 • Last edited: 9/28/2012 • Link to this review