For over 34 years German Motor Works has been working, living, and serving the Duluth Community as a premier German auto repair shop. Our experienced automotive technicians offer a safe and reliable alternative from the dealers. If your BMW, Audi, Mercedes, Mini Cooper, Volkswagen or Volvo is in need of service, we have the tools and expertise to get the job done right. From standard service all the way through to a complete engine rebuild, we provide an excellent experience. Since our.. founding in 1983, we have focused on traditional principles of trust and integrity to provide a fair and reasonable price for your car repair! Call (770) 622- 2626 today for all your German import car needs!VIEW MORE »VIEW LESS »
I called German Motor Works to get a quote on my 97 528i for a head gasket. They quoted me $1750.00 to $2300.00 depending on what the machine shop said. This price was about $1500.00 cheaper than what the dealership that diagnosed the car quoted. I had the car towed to Steve the owner ,he said it would take a day or two to get the cylinder head off and hear from the machine shop. That afternoon I get a call from Steve telling me the car was finished that the dealership had mis-diagnosed the car , the problem ended up being the crankcase vent valve and hoses. My total charge out the door was $405.96 which included the tow bill. All I can say is that they saved my Life. Times are hard and I was going to have to borrow the money. I really appreciate their honesty especially since I had already approved a job for 3 X more than what I paid. These guys are honest and do great work I would definitely recommend them.
Posted: 11/04/2010 • Link to this review
I REALLY regret taking my 2003 Jetta to Germanworks for repair instead of the dealership. Would've cost me the same (paid over $1,000) and the work would've been done right the first time. Had to replace the heater core/evap. (pretty standard repair for a mechanic worth his/her salt) and was told by the shop owner, Steve, that the work would take 7 labor hours, so dropped off the car on a Monday morning. It took the mechanics 5 business days to get the repair completed. I called each day to get a status update only to have Steve tell me "they are still working on it" and "this is a difficult repair and if you want the job done right it's going to take time". Well, on the same day that I got the car back, the radio fuse blew out and I had to take it back to German works. A day later, come to find out the problem was that the mechanic crimped one of the electrical wires to the radio when they put the heater core back in. So much for "wanting the work done right". Then two days after that the a/c stopped blowing cold air. At this point, I was so fed up that I used the Jetta as a trade-in for a Lexus. The Lexus salesperson told me he took the Jetta in to German works to repair the a/c and was never told the problem, but the a/c was now blowing cold air. Save yourself a big headache and avoid this place if you can. Find a reputable ASE certified mechanic who actually knows what they are doing.
Posted: 9/15/2010 • Link to this review
Please be weary of Steve and his customer service practices. 1) They have a fairly high hourly rate 2) If something goes wrong, and you dispute the service, he is quick to become defensive and argumentative.
Posted: 7/22/2009 • Link to this review
These guys have done some minor repairs and oil service for my Bimmer, both times they managed to squeeze me in without an appointment, prices better than dealer, but still a high for car since it's a German car.
Posted: 7/13/2009 • Last edited: 7/22/2009 • Link to this review
I've had my BMW serviced at German Motor Works since 2005 and I have never had a problem. Steve has save me money on numerous occasions when the dealersships wanted to over charge me for services. I have come to rely on their good honest services and the bathrooms are clean. I would be lost with out this place...it's a blessing.
Posted: 6/12/2009 • Link to this review
This family owned and run auto repair shop really makes you feel like you are paying a fair price and only getting done what is really necessary. When I bought my dream car, a 1995 BMW convertible, one of my fears was not finding a mechanic that I could trust. Steve and his crew immediately took care of that. The only wish is that they were open on Saturdays.
Posted: 10/18/2005 • Last edited: 7/22/2009 • Link to this review