I purchased an item for an xmas present. Took it back on 12/26 to return w/ receipt and was told they would only give me back sale amount because it was now on sale! I told them I have receipt, had purchased the week prior to Christmas and felt I should be refunded what I paid for it. The lady behind the counter said ALL stores, including Target, do it this way now. I told her that was untrue... if you have the original receipt, and it's within the 30 day time period, ALL store except this Hallmark will give full refund of amount you paid for it. She refused, I left and will never shop at that Hallmark again. I hope it was worth losing a customer who spends several hundred dollars there a year over $6.99!!!!
Posted: 12/27/2011 • Link to this review