Had appt scheduled before big Birthday party and vacation.. Renee left message on phone machine cancelling me 2 hrs prior. She asked to reschedule the following day. I called back immediately and asked what time the next day,e-mailed. she never returned my messages. Later found out that she 'texted' me.(don't have text on my phone). She was absolutely rude. After she found out I had a "daily Deal", she wrote: (copied and pasted) "I would have made a greater effort only because I would not want to ruin a good relationship with Daily Deal as they are great NORMAL, RATIONAL people. DO YOU KNOW THART WHEN YOU TYPE IN ALL CAPS it means you are yelling? It is considered very rude. Not professional whatsoever. If intimidation is your strong suit then you must be a very unhappy person" This is from a business person!! Insulting a potential client that she has not even met yet. Her attitude and communication are dreadful. She prevented me from making plans two days of my life and I did not get my hair done for my special party and vacation.
Posted: 12/10/2011 • Link to this review
I am glad to be the first to review this salon on here, but I am sure I won't be the last. I've worn Hairdreams and Great Lengths extensions for over 10 years. I have also moved around the country and been to some of the best salons out there. Only twice have I ever experienced what Renee does with my hair.(The other time was in Los Angeles) I feel as though a true artist is creating my style specifically for me. She always gets it right and I have been blond, brunette, and currently a redhead with her and each time both her color and her matching it (exactly) with the extensions has been superior. If you know what your perfect hair would look like she is the one to go to.
Posted: 7/20/2010 • Link to this review