Terry was awesome! He worked very hard to clear our main drain of roots, and showed me with his camera the excellent results of a totally clear pipe to the county sewer. He was honest, hard working, and reasonably priced!
Posted: 12/08/2015 • Link to this review
My house located in St. Marlo country club in duluth and i had a big problem with my drain in the house. The guy from the fist plumbing company told me i need to have Clean-out and they did'n found it.So, they left .I call second company and they told me that they need to go on the roof and with high water pressure to clean it out and also he needed second tech on side. That make me so angry and i try with another Company. Finally i found GO-ROOTER LLC in kudzu.com and Terry the owner came to my house, find the clean out,clean the branch line.It's very hard to have plumbing company to trust.
Posted: 4/02/2015 • Last edited: 4/06/2015 • Link to this review
After spending the evening cleaning my basement from a drain back-up, it was very pleasant to have Go Rooter come out the next day when they said they would be there. Diagnosed the problem and fixed it for the price quoted. After having bad experiences with other plumbers, I am happy to give Go Rooter my highest rating.
Posted: 1/02/2015 • Link to this review
Our water heater leaked... Very prompt--service was completed the same day we called. Very knowledgeable--explained in detail about our choices, as well as what he was doing and why. We really appreciate the advice we received--it worked out so well for our lifestyle. Appeared extremely savvy and had a great attitude. We will definitely rely on Go-Rooter LLC for any future plumbing needs!
Posted: 10/08/2014 • Link to this review
I could have done this job myself so I know when someone is shooting straight. On a toilet install the flange revealed to be broken. I paid only $100 extra from the original quote for the unexpected problem. Very reasonable, and he was on time, courteous and did a great job.
Posted: 9/29/2014 • Link to this review
When in the morning I tried to clean my dishes, I noticed that the water in my kitchen sink is not draining. So I started searching, and I found Go-Rooter in Kudzu.com. I gave them a call,and even though they were busy,in about three hours a professional tech in. The kitchen drain was cleaned in less than an hour and the price was the same as of estimate he gave me from the beginning. I will gladly recommend them.Thank you Go-Rooter.
Posted: 9/24/2014 • Link to this review
I called at 9pm stating that my kitchen sink drain was very slow, and the phone was directly answered by Trifon, one of the plumbers. He said he'd be there the next day between 10 and 10:30. He arrived on time, and was able to snake out the drain (after having to climb on the roof and do so). The price charged was fair for the labor involved. Would recommend
Posted: 9/04/2014 • Link to this review
Very quick response and great deal! The service guy show up on time and was very professional. Ran the camera found the blockage run the snake and no more blockage. He also gave a 20% discount off the bill. Thanks Go Router !
Posted: 8/31/2014 • Link to this review
I had 2 commodes that needed to be fixed. I know nothing about plumbing so I cannot rate their work. The issue I have with them is when he came he showed a $25. Discount on the bill for fixing 2 commodes but I gave him the coupon for $45 so he adjusted the bill to reflect that. When I looked at my credit card bill he gave me no discount not the $25 nor the $45. I emailed them on their website and I also called 2 days later and no one has gotten back with me. It has been 2 weeks. I can only base my opinion on their customer service for not getting back to me when I called about them about overcharging me, I know nothing about plumbing. The guy was nice that came out but he did not quote me a price even though I asked him before he started the job. My family was coming from out of town at 3 that day so I did not push the issue I had to have them fixed since I had 4 people spending the night. I have never had a person do a job and not tell me before they start how much it will be.
Posted: 7/16/2014 • Last edited: 7/24/2014 • Link to this review
Call it luck, but the first plumber from GoRooter that came to look at the problem with my bathroom water completed and fixed the problem within one hour, WoW I've never seen such quick and professional work. Great Job!
Posted: 6/12/2014 • Link to this review
I noticed that my water bill is too high than normal, so I started looking around to find a plumber and I found Go-Rooter online. The plumber came out, he did inspection and quoted me on the site, the price was reasonable for the job to be done and he was prepared to start right away. The work was done in a reasonable time, the plumber was professional and very friendly, and so I will recommend them to all my friends. Thank you.
Posted: 6/03/2014 • Link to this review
I had a problem with the main sewer line in my house for the past three years, and i spend over $1800 for nothing "Cleaning the line". The first plumbing company tell me that i had too much paper towels in the line, second company tell me the same. Third plumbing company came over and tell me that i had problem with the pipe, possible broken? So, both of them get paid for their services, but no one tell's me the real problem! Then i search in KUDZU.com and i found GO-ROOTER plumbing and drain services. They send a professional plumber which located the problem with video camera and tell me that i have root's in my sewer line in two spot's.So, Go-Rooter replace the main sewer line from the house to the street and i sleep well with no nightmares anymore. Thank you.
Posted: 5/31/2014 • Link to this review
We are very pleased with Go-Rooter.The plumber came by to fix a leaking pipe in our basement . He accessed the situation and offered the lowest cost solution and gave us 2 options. The work was dons professionally and clean. Thank you guys ?
Posted: 5/23/2014 • Link to this review
After calling multiple companies, GoRooter came out with the best estimate, and the employee did not hesitate to point out exactly what was wrong with my drain and how to fix it, the problem was taken care of and now my wife and I are very happy. Thank you GoRooter!
Posted: 5/21/2014 • Link to this review