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Dr. Goch is our family dentist. Myself, husband and two kids have seen him for several years. Wonderful staff, great dental care, work with our busy schedules. He takes time to talk to the kids about their sports and interests to make them "like" going to the dentist. To them he's cool because he remembers what they talked about last time.
Family dental care
Area Canton, GA
Cost Less than $250
Date January 2017
Posted: 6/15/2017 • Link to this review
For many years, I'd probably have given his office about 3 stars. We've been going to Dr. Goch for nearly a decade. We've had a few unpleasant experiences (like a tech forgetting I had bleaching agent on my teeth and letting it sit far too long, severely dehydrating my gums and receding them permanently just a tad). But it was amidst generally okay service, so we've stuck with the practice. Dr. Goch has been a competent dentist, though I've had to be referred to other dentists on numerous occasions for procedures. The atmosphere is bustling; eventually one realizes that the doctor is ALWAYS rushed and gives the exact same speech regardless of your respective dental health (read: he barely remembers patients). The cash-producing patient volume impacts customer service, which would explain my most recent experience. I typically have to wait a bit to be seen and have never found it to be a major problem. But this time I was 15 minutes late. Long story short, I was denied service. Staff kept saying 20 minutes, which made me suspect that they must have an unwritten policy that at 20 minutes they can deny. They were not friendly and certainly not apologetic. I told them I'd be taking my chart with me to a new dentist, to which one lady replied (quoting here); "No worries. We'll get it ready for you." After ten years, my family and I will take our business and insurance elsewhere. We can do better than being part of an uncaring, only competent patient factory.
Posted: 7/07/2014 • Link to this review
Dr. Goch's dental practice is also being rated as "Canton Dental". I had two standard checkups, a cavity filled and a crown before I decided to move on. Dr. Goch always seemed to be in a rush and I had assumed there were other patients he needed to attend to. However, when I went to he bathroom, I saw that he was rushing to get back to solitaire on the computer!!! With the rushing, I felt like he ran his business as a money mill rather than a care facility. His "surfer dude" persona is pretty fun, too bad he doesn't back it up (when appropriate) with a more professional attitude toward patient care.
Posted: 11/24/2010 • Link to this review
Overall I really like this Doctor. The staff are extremely friendly, and when it comes to painless, the Doc has "magic hands". I am not a big fan of shots, especially in the mouth, however I recently had to have a filling, when he given the 2 shots, I did not even know that he had done them.
Posted: 4/01/2008 • Link to this review
I actually look forward to my visits to Dr Goch's office. If you have a sense of humor, and enjoy good music (no Muzak here!), you'll leave feeling like they know what they're doing and making money off your teeth is not their primary motivation - good dental health is.
Posted: 5/19/2007 • Last edited: 1/02/2008 • Link to this review