I purchased a Half Off Depot deal back in November for a car detailing, something I'd never had done before. We have a small SUV and the carpeted floor mats looked atrocious. Maurice and I played a little phone tag but once we connected, he was quite easy to work with. It doesn't hurt that he has a good sense of humor. I told him up front that we had some bad floor mats so he knew what to expect. Maurice arrived a little late but called me to let me know he was on his way, so that was fine. He got to work right away and stopped to show me the floor mats, asked if that was what I wanted and YES it definitely was. I didn't recognize them. The deal voucher didn't specify if interior seats were included on the deal, which they were not. However, Maurice was kind enough to take care of the glaringly awful one in the back. I didn't think anything could get that out but he did it! After spending almost three hours on it, my CR-V looked brand new. We bought it used so it looked even better than when we got it. So I was thrilled at the results. I would hire Maurice again in a heartbeat. He's a pleasure to work with.
Posted: 5/10/2012 • Link to this review
I talked with Maurcie about my SUV in DETAIL before we scheduled the appointment - and he said and I quote "oh, no problem, ma'am, we will get it looking like new". I told him on the phone - VERY clearly - that I had two car seats in my SUV that he would not need to clean or touch that were in the second row. I also told him I have a GMC Acadia and that I purchased the voucher on Living Social for the SUV and paid extra. He came to wash and took one look and said - nope, I can't do it because you didn't take your car seats out (which he never told me I had to do) and it has a third row. I told him I can't take my car seats out because they take over an hour to install properly and I need to pick up my kids. I told him he could skip the second row and just do the third or NOT do the second or third row as really, neither one of them dirty. I keep car protectors under my car seats and my car didn't have a single piece of garbage in it. He told me no and that it would be an extra $20. He was SOOOOO VERY RUDE. I will never recommend his service to anyone. What a rip off!!!!! $52 plus an extra $20 for a tiny little seat??? Are you kidding????? I know people and companies that charge this much as a REGULAR price not sale price.
Posted: 5/10/2012 • Link to this review
I got a discount wash as a present. When I spoke to the man at Gold Coast, he was rude. He tried to raise the price before he even saw my car. He hung up on me when I complained about his treatment of me. I would never go trust this man in my car. I asked for a refund from the company I bought the discount wash from.
Posted: 4/20/2012 • Link to this review
Bedaisy explains how they have detailers at her job but they charge too much. Ok, so you buy a deal for $52 that you basically couldn't resist due to the price. You acknowledged that you read reviews, so why would you buy? You have an SUV that has a third row and it will cost more. Believe it or not she says to just do one of the seats of the two back ones. What... we don't peice together the deal. You're getting over half off of the price and you can't even pay for the size. And read your voucher closely, they instruct you to tip as if you were paying full price. She leaves the voucher and tells me to lock the door and text her when I'm done. Not us, we work hard and are rapidly becoming the best and most reasonably priced detail service in Atlanta. If you are going to try to take advantage of the deals and get something for nothing then these deals are not for you. Living Social as well as Half Off Depot are aware of what has been going on and they don't want this type of business anyway. They instruct us to up-sale; and you the client to tip. Also please remove baby seats, we love children and are not able to take them in and out due to insurance reasons. We also would not know what to do if we put them back incorrectly and anything went wrong. Sincerely, MT and don't worry Atlanta we will not let a couple of bad apples spoil it for you. LOL, this one was crazy; and then they run to the one site that will let them fabricate. No way we too have a voice. NO 2 H8!
Posted: 4/06/2012 • Last edited: 5/10/2012 • Link to this review
What Maurice calls a "detail" is NOT a detail by any means. Messy job, missed lots of spots, dust still everywhere, leather not clean, carpet not completely cleaned, and the list goes on. I had to keep asking him to do this spot and that spot until finally I discovered he ripped my leather seat! He got highly irate with me and I had to call the police. He had the nerve to tell me it was an old rip (I have nice leather without rips or flaws) and I did it to set him up?!? What!?! DO NOT HIRE THIS MAN TO CLEAN YOUR CAR UNLESS YOU WANT TO BE DISAPPOINTED!
Posted: 4/06/2012 • Link to this review
My experience was very different then other peoples review. I ordered the Gold Coast Mobile Detailing package. The Maurice showed up to wash my truck, and said off the bat you know it will be extra since it's a truck. I told him the ad on half of depot says it's not, it's says the deal is for cars, trucks, and SUV's with extra charge for Large SUV's. He told me to show him the ad, so I got my computer and showed him. After that he still refused to do it, and said he is going to have the ad changed online. He then said it would be $20-25 extra to do the truck. I agreed, told him I would give him the $20 extra, and he still refused, saying he already had a "bad taste" about things, and I need to just get my voucher refunded. I would not recommending dealing with someone who does not stick to their word, and let's something so frivolous allow them poor customer relations. I can not speak to how he is washing a car, but seeing how he conducted himself with my, refusing to do the job, then backing out even after I agreed to pay the extra money, I would not recommend his services to anything that asked.
Posted: 2/13/2012 • Last edited: 4/19/2012 • Link to this review
Maurice was here on time, but did not complete all the services listed in the "package" I purchased, when I brought these concerns to his attention he left. For the price it wasn't horrible, but with so many detailers out there, I will stick to the ones that follow through with their work.
Posted: 2/13/2012 • Link to this review
I will admit, I was embarrassed at how bad I had let my car get... Maurice made it look terrific, and with my deal from Urban Dealights I got a steal. I am going to call him soon to detail my "fun" car. He came on time and ensured I was happy. I am pleased to recommend this service to anyone! (Posted on Yelp, too)
Posted: 1/25/2012 • Link to this review
I'm very pleased to work with Maurice. He is nice, polite, and always on schedule. He details all our cars at the office. He does a great job and is very detail. He never minds doing extra work to put a smile on your face. You will see a night and day difference in your car once it's detailed or even if it's just a wash. Maurice has the proper equipment to ensure your vehicle will be safe of all products. Thank you Maurice for all the great work you do :) I'm sure we'll see you again and again!
Posted: 10/18/2011 • Link to this review
We are SO pleased with the work Maurice did on our three vehicles. They all look incredible - and a special nod to his Herculean tackling of our "dog-car", our SUV (emancipating it from mountains of dog hair and dog biscuit shrapnel!) We figure he saved us thousands of dollars, because we were thinking of trading it in - but now it looks like new! Plus, Maurice is SO polite, respectful, and genuinely interested in doing a great job. He takes great pride in his work - his attention to detail really shows in the results!
Posted: 10/01/2011 • Link to this review