I was a member for several years and loved the classes. But when we moved away they were unreasonable about cancelling our membership even though it was written into our membership that we were planning on moving and gave very poor customer service. You would think they would be more helpful in the hopes that one might rejoin the gym in the future, but I guess since they aren't going to make any more money except that which they continue to withdrawal from your bank account even after you have asked to cancel, they don't care if you are a satisfied customer or not. Shame on them.
Posted: 1/17/2013 • Link to this review
The gym is great, better than ever. When I go to other classes at other gyms, they are not as careful, or as good at instruction. I love their Zumba classes, yoga and kickboxing in particular. the renovation is very nice, clean and I am hoping it will extend to the bathrooms soon! all in all it is a very neighborhood oriented gym with a big focus on its members wellbeing and health. Everyone is very encouraging and helpful.
Posted: 3/06/2011 • Link to this review
Gym is OK. Teachers good. Equipment selection not exceptional Management short cited and inflexible. Here's the amazing part. They will lose you as a member over $40.00. even if you've been a Gold's member for 8 years. That was precisely my experience. Beware!
Posted: 8/28/2009 • Link to this review
This gym has Awesome Spinning classes. The instructors are the best I have ever taken from. The classes are always full so you have to get there early. But the classes are just crazy fun and work you out!
Posted: 10/30/2007 • Last edited: 2/28/2008 • Link to this review
I posted on here before writing how good this gym was. Well, I canceled a few months ago and they called me claiming "my cancellation didn't go through" and want me to pay an extra $100 in late fees. I filed with the Better Business Bureau for these fraudulent charges. Please do not use them. I have 2 other friends that were members that had this happen to them as well.
Posted: 4/09/2007 • Last edited: 8/12/2015 • Link to this review
I like this gym a lot. My only complaint is that they don't have certain classes when I wish they did - but they can't please everyone all the time. They keep the gym in great shape and the dues are reasonable.
Posted: 4/21/2005 • Last edited: 8/12/2015 • Link to this review
* 24-Hour Service Available