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Golfsmith Golf Center

(770) 623-6336 golfsmith.com »

3960 Venture DriveDuluth, GA 30096   map »

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Reviews

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Employees work commission- beware!, 3/26/2009

I went to buy a Golf GPS unit for my husband's birthday. I had done a little research on the internet, but they did not have the model I was looking for. It took forever to find someone to help me,... and when I did the employee consistently tried to push me toward a more expensive model than I was looking for. I asked about the cheapest model they sell (which I had read was actually pretty good) and he simply said "no one really buys that", no explanation of why, or what made it not a good choice. I finally made my choice to go with the cheaper of two models I was looking at on the basis that if my husband wanted to be able to store 20 golf courses instead of just 10 (about the only difference between the two models, and not worth the $60 if you ask me) we could come back and get him the better one. The sales associate did not go get the model for me, but again explained to me why storing 20 courses is better. I told him I didn't think my husband needed that, so he went and got another employee that explained that the more expensive model was better because it stored 20 courses and was smaller. When I finally agreed on the more expensive one the employee went and got the GPS unit for me right away, unlike before when I had decided on the cheaper one. When I got home I looked up Golfsmith to find out if their employees work commission, and they do. Overall, the store is nice, great prices and they have a price guarantee but beware the opinions of the employees!

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Best in town, 1/04/2008

I am new to the golf experence ad when I walked into Golfsmith they were very kind and helped me fine exactly what I needed. Would not shop anywhere else!!

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Reviews

PinkChica

Reviews: 2

Employees work commission- beware!

I went to buy a Golf GPS unit for my husband's birthday. I had done a little research on the internet, but they did not have the model I was looking for. It took forever to find someone to help me, and when I did the employee consistently tried to push me toward a more expensive model than I was looking for. I asked about the cheapest model they sell (which I had read was actually pretty good) and he simply said "no one really buys that", no explanation of why, or what made it not a good choice. I finally made my choice to go with the cheaper of two models I was looking at on the basis that if my husband wanted to be able to store 20 golf courses instead of just 10 (about the only difference between the two models, and not worth the $60 if you ask me) we could come back and get him the better one. The sales associate did not go get the model for me, but again explained to me why storing 20 courses is better. I told him I didn't think my husband needed that, so he went and got another employee that explained that the more expensive model was better because it stored 20 courses and was smaller. When I finally agreed on the more expensive one the employee went and got the GPS unit for me right away, unlike before when I had decided on the cheaper one. When I got home I looked up Golfsmith to find out if their employees work commission, and they do. Overall, the store is nice, great prices and they have a price guarantee but beware the opinions of the employees!

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Baunster

Reviews: 5

Best in town

I am new to the golf experence ad when I walked into Golfsmith they were very kind and helped me fine exactly what I needed. Would not shop anywhere else!!

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golfchick

Reviews: 136

Good prices, good service

The PGA Superstore has a HUGE selection and Golfsmith really cannot compete with their size. But their service is much more personal - someone always asks if you need help and they seem quite knowledgeable. I think the prices are close to the PGA Superstore and they carry some of their own brands (like golf gloves) that are better priced for the same quality. The selection of women's clothes isn't nearly as large as the PGA Superstore but there are times when I need help with equipment that I'll go to Golfsmith.

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Shelley

Reviews: 2

you want it, they got it!

Staff helped me sort out my particular needs as a novice player, always there to help everytime I go to shop, they even remember me by name! Recommend everyone go.

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Momof2pets

Reviews: 9

Nice Store

Golfsmith has a nice range and a large supply of clubs to try out, but they are overpriced- especially compared to the PGA store which is right down the street from them.

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