We had the electrical system ripped from the house by a downed tree. They responded immediately when called, rearranged their schedule to accommodate our outage and explained the process. This is our second major electrical repair with them and we cannot rate them high enough! HIGHLY recommend.
Posted: 7/24/2013 • Link to this review
Thanks for your kind words. I'm glad your power is back on. You know, I have to say, the Dekalb County electrical inspector deserves a thumbs up too because he helped by pushing the paperwork through the system. Mark Good, Owner of Good Electric.
After a small electrical fire in our home, we called Good Electric to check all of our electrical outlets and our breaker box as well as install an additional electrical outlet. The technician stayed at our home much longer than we anticipated so that he could check every outlet and circuit in our home for any problems. We appreciated the attention to detail from the technician and his explanations on his actions. Everything was done to our satisfaction and at a price a bit less than we had anticipated. I would highly recommend this company.
Posted: 5/21/2013 • Link to this review
Thank you for the shinning review. You know, in our weekly company meetings we all talk about the importance of being thorough on every job, but especially in a home where there's been an electrical fire. I'm glad to hear Warren took good care of you. Mark Good, President of Good Electric.
Thank you, you were a pleasure to work for. It's nice when jobs go well. Mark Good, owner of Good Electric.
I recently had Good Electric upgrade the electric capacity in my business. They were really nice and professional. They even let me break down the cost into payments. I only had 1 problem with them. They charged me for breakers but used my breakers. Then when I needed another breaker upgraded they wanted to charge me for it. But they did a great job anyway. I will probably use them again.
Posted: 2/23/2012 • Link to this review
Thank you for taking the time to give us a good review and thank you for saying you'll use us again despite the misunderstanding. If we can help you in the future, please let us know. Mark Good, owner of Good Electric.
I contacted Good Electric because of a circuit problem. They started off great by keeping me updated on when the electrician would arrive. Mike came over to investigate part of a circuit being out. He explained his pricing upfront and what he would be doing. Then he quickly got to work investigating the problem. He identified a poorly wired box in our attic that was extremely hot and a fire hazard. It was completely charred and the plastic around it was melted. He probably saved us from having a house fire. Mike then explained the cost to replace the box which we obviously wanted done and quickly installed the replacement. Throughout the entire process Mike was very friendly and knowledgeable. I highly recommend using Good Electric with your electrical problem or project. The workmanship is top of the line and the service is wonderful. When they are done you feel confident that you received the best service possible.
Posted: 12/23/2011 • Link to this review
Mike took a picture of that charred junction box and sent it to the office. Other technicians were amazed at what he'd uncovered. I'm so glad it was found before it caused damage to your home. Thank you for taking time during this busy holiday season to give us a great review. Take care. Mark Good, President of Good Electric.
After calling many companies with message services I finally got Good Electric. They were able to schedule me right away. $30 to come out, but this disappears if you allow service, I figured I could deal with that. They give you a call before they're on their way. They showed up on time. I was able to get my a couple of lights fixed right away. Technician was very nice and knowledgeable. The price may have been higher but I chose them for quality, fast service, no hard sales, and they are in my community. I have a new electrician.
Posted on Citysearch: 9/26/2011
Recently had Mike from Good Electric do a lot of work in my basement. Added a second breaker box, plugs, light switches, wired for central AC, installed fan boxes etc. He was great to work with. He explained all of what he was going to do and basically I was able to leave him to his work. While in the inspection process, Mark and Ruth back at the office were very helpful following up to make sure that everything got cleared with the inspector. You could only schedule with the inspector during the half hour beofre the office opened and Ruth took the inspector's number home with her and called from her car on the way to work to schedule for both the rough in inpection and the final. These are all top notch people. Very pleased with the work and the people and it was very fairly priced to top it off!
Posted: 8/24/2011 • Link to this review
Thank you! It's good to hear we're doing right by our customers. You know, I had no idea Ruth took care of that from her car on the way to work, she never mentioned it. Thanks for letting me know. I'll be sure and acknowledge her efforts at the next company meeting. She's a keeper!! Mark Good, President of Good Electric.
Jeff and Ruth stated they would be at my house between 2 - 4 pm and actually where able to come just after lunchtime. They were professional and courteous. They cleaned as they worked and cleaned up after installing my new microwave. I mentioned to Ruth that I found them on Kudzu and she told me to print the coupon from their site to get 10% off. What a deal!
Posted: 7/20/2011 • Link to this review
Thank you. We thought it would be good for Ruth, our dispatcher, to do some cross training so she would know what the service techs do every day. She said it was fun and that she enjoyed meeting you. Mark Good, Owner of Good Electric.
Good job, Good Electric! This was my first time hiring an electrician - and I had no idea what to expect. The team at Good Electric was wonderful to deal with: very friendly, easy to work with, and customer-focused. (When I called to make the appointment, Ruth even reminded me about the Kudzu coupon - how great is that?!) Mike, the electrician, was great - and was able to troubleshoot and fix several problems in about an hour! I'd definitely use them again.
Posted: 7/15/2011 • Link to this review
Thank you for the great review. I'm glad your first experience with an electrician was with us and that it went well. Mark Good, Owner of Good Electric.
During a recent storm, the mast on our house which connects to the power lines, got severely bent forward, and the power company informed us that it needed to be replaced. I got 3 on-site estimates, and Good Electric's estimate was HALF the price of the others. I'm talking about an $800 savings!! That's big money in my world. At first, the cost differential was so great that I worried about the quality of work. I had read positive reviews on Kudzu. So we took a chance are sooooo glad we went with Good Electric. Our electrician, Jeff, was thorough, diligent, polite, and quick to complete the job. This is after he took the time to explain the procedure, in great detail,during the estimate. Ruth, who scheduled the appointment was extremely affable and professional on the phone. She even called me the day of the repair to let me know that Jeff would be able to arrive EARLIER than anticipated. Think about that. Calling me to see if it's okay for a repair job to be started (and thus completed) earlier than scheduled?!!! I'll take a company like this any day of the week and twice on Sunday. The repair/replacement was done well and in less time than I was told. Further, they cleaned up all materials afterward and walked me through what they had done. I can't recommend Good Electric enough!!! $800 savings, folks!!! I will definitely use them again. Thanks Jeff and Ruth!!!
Posted: 7/15/2011 • Link to this review
Thank you for taking the time to write this review about us. Jeff is a good guy and a great technician. He said the job went well and to thank you for the bottles of water. It was hot that day. Mark Good, owner of Good Electric.
Thank you, I sent Mike a text letting him know you gave him a review. He replied via text "That makes me smile!" I'm glad we were able to help you. Mark Good, Owner of Good Electric.
I needed to have a few things done at a rental property I own including installation of a bath fan, replacing an outlet and securing some loose wiring. All 3 jobs were done flawlessly, although I thought $300 (including "15% Kudzu discount") was a bit excessive. I wanted the work done quickly however so I agreed to the price. Very friendly staff on phone and in person. I may use them again in the future since the work was done well, but will compare prices first with other companies.
Posted: 5/22/2011 • Link to this review
Thanks Steve. Flawless is what we strive for but sometimes it does cost a little more to do things right. Also, thanks for the comment about my employees being friendly. I'm very proud of them, I think they're the best. Mark Good, Owner of Good Electric.
I blew a breaker on the weekend and called them. Their on call electrician called me right back. I explained the problem. He told me it would be $280 to come out because of weekend and emergency but that I could fix it myself. He walked me through the steps. I went to home depot for the replacement breaker and fixed it myself for $9. I guarantee that Good Electric will be the only electricians I'll ever use again. That kind of honesty and consideration is rare.
Posted: 5/14/2011 • Link to this review
Thanks for the good review and I'm glad it was a simple fix. Call us if you need help with anything else. Mark Good, President of Good Electric.
I had them give me a second opinion on another company's assessment and Good Electric came to my rescue. They didn't even charge me. I find them to be trustworthy and honorable -- a true rarity in today's world. I would hire them for any job.
Posted: 4/28/2011 • Link to this review
Thanks for the great review. We were working at a nieghbor's house just down the street so it was really no big deal to stop by and take a look. But I'm glad we could save you some money. Mark Good, Owner of Good Electric.
The service was prompt with knowledgeable service folks, they didn't go over the estimate and I recieved a follow up call about the service. They do GREAT work; I would re-name them GREAT Electric Corporation. Lynn - Atlanta, GA
Posted: 1/25/2011 • Link to this review
Thank you for the kind words. You were great to work for as well. Teehee! Great Electric huh? hmmm...We'll have to give that one some thought. Mark Good, Owner of Good Electric