Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company. Since 1924, Goodyear Auto Service has provided excellence in tire and automotive service to American drivers.
We've used this Goodyear location over the past year for service to an old truck needing a few minor, and a couple of major, repairs. As a result my husband has established a working relationship with the store manager and their work has proved solid to date. They've met schedule and budget commitments and gone a little above and beyond what was expected more than once.
Posted: 11/06/2012 • Link to this review
Went to this Goodyear because I had a nail in the tire of my car. While I was waiting for someone to look at the tire, a technician came in to speak with a senior citizen about her oil change & tell her all the additional services she would need on her car (54K miles) including changing the air filters (didn't look dirty) & transmission fluid. A few minutes later the same guy comes back in to tell me that he can't fix my tire and that I have to have a new one and that he doesn't have any in stock today but will call the warehouse. Fine. But when I told him I needed to make a phone call he just kept going and telling me that it had to be done and not until I emphatically stated that he needed to give me a minute for a phone call did he stop talking and leave the waiting room. I opted to take my car back to the dealer to see what they recommended since it was under 1 yr and I was not comfortable with how things were going. When I told this to the technician he again told went on a lengthy animated diatribe about how he couldn't fix it and no one else should either unless they are a shady mom & pop shop. I had to tell him to please stop talking and just give me my car back. NOT the type of experience that I expected. (The dealer concurred that the tire would have to be replaced but recommended using the full-size matching spare as the replacement and put a lower cost tire in as the spare.)
Posted: 8/31/2011 • Link to this review
I'm always looking for a trustworthy, reliable repair place. We've been to this goodyear location a couple of times and they seem to be very straightforward. Not super fast service but no worse than other places.
Posted: 4/26/2007 • Last edited: 1/02/2008 • Link to this review