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Goodyear Tire & Rubber Company

3 Reviews

(215) 342-2900 www.goodyear.com » View Website »

7260 Bustleton AvePhiladelphia, PA 19149   map »

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Reviews

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Rip off bas-ards, 4/30/2011

I was quoted $32.95 for the oil change on a friday morning. I received a call that afternoon from the Service Mgr., telling me that I had been misquoted on the oil change price, as the required 5W-50... Synthetic Oil was quite expensive. He compromised on the mistake, telling me that he would charge me "Employee Price-$58.00, as opposed to the normal price of $84.00. I agreed. I went in to pick the car up on Monday, May 5. I went to the Cashier to pay, as required, before getting my car. I received a bill for $95.00!!!!! I asked what it was for and she said it was for the oil change. I told her I was promised a price of $58.00-she called the Service Mgr in-we recalled our conversation, he called it a "communication error", said he would fix it. The new bill came to $75.00. I went ballistic-why do these people continue to play these games? Do yourself a favor and STAY AWAY FROM THEM!

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VERY SATISFIED!!, 12/16/2009

I went here to purchase tires after visiting two other tire shops.I thought the guys were very nice up front.They also had the best price and warranty and were very fast.I would definitely recommend... them to anybody. I thought they were great!

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Displaying 1-3 of 3

Reviews

kattweiser

Reviews: 1

Rip off bas-ards

I was quoted $32.95 for the oil change on a friday morning. I received a call that afternoon from the Service Mgr., telling me that I had been misquoted on the oil change price, as the required 5W-50 Synthetic Oil was quite expensive. He compromised on the mistake, telling me that he would charge me "Employee Price-$58.00, as opposed to the normal price of $84.00. I agreed. I went in to pick the car up on Monday, May 5. I went to the Cashier to pay, as required, before getting my car. I received a bill for $95.00!!!!! I asked what it was for and she said it was for the oil change. I told her I was promised a price of $58.00-she called the Service Mgr in-we recalled our conversation, he called it a "communication error", said he would fix it. The new bill came to $75.00. I went ballistic-why do these people continue to play these games? Do yourself a favor and STAY AWAY FROM THEM!

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diana7

Reviews: 1

VERY SATISFIED!!

I went here to purchase tires after visiting two other tire shops.I thought the guys were very nice up front.They also had the best price and warranty and were very fast.I would definitely recommend them to anybody. I thought they were great!

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imrankhan2khan

Reviews: 1

Worst place to get your car repaired!

The people there are nothing but liars. I had two bad experiences with them. The first incident was when I had to go back to get my tires switched after six months (as they had promised "free tire rotations" every 6000 miles). The tires had started to wear off on one side by then...and when I inquired, they said it was because they didn't "align" the new tires/wheels when I purchased through them six months back. (they didn't tell me anything about alignment that time) - and this time I had to pay for the alignment and the tire rotation! Two months later, I was unfortunate enough to go back to them for an engine oil leak. They took a diagnostic test and charged me $45 and "promised" to consolidate that if I had my car repaired by them. They printed out a quote of $1580 for changing my front right wheel axle and repairing the oil leak. - when nothing was wrong with my axle. They said that the oil leak has damaged my axle, and if not repaired it could cause an accident! Shocked at the quote, I drove off from goodyear without getting the repair done. Now my car started making squeaky noise from the front wheels. The noise was so loud that bystanders on the streets would notice my car coming. I took my car to a different shop the next day, and they gave me a quote of $780 for repairing the engine oil leak. And when I inquired about the "damage to the axle", the mechanic said that somebody bent the metal structure near the axle - which was causing the noise.

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