We have had a great deal of work on several cars done by the Englewood store. They have always done a good job, kept us informed and gladly returns old parts. They went the extra mile when we had a steering problem that was hard to diagnose and guaranteed the quality of the work to our satisfaction. I would highly recommend Nokian tires. We put them on our Ford Taurus and it dramatically improved handling, especially in the winter.
Posted: 11/01/2007 • Last edited: 1/02/2008 • Link to this review
We spent a lot of money and had a terrible experience. We took our sons car there for minor work, after the work, it made a terrible noise and we took it back. They told us it was due to being on the rack and gravity caused it to start making the noise! I am not a mechanic, but I know better than that. They kept telling me nothing was wrong -- after taking it to another shop, they found the problem and it was MAJOR -- they fixed it. I told Grismer in ENglewood my son was leaving for school and it was a 9 hour trip. They really didn't care!
Posted: 10/22/2007 • Last edited: 1/02/2008 • Link to this review