We bought a new all in one system from Gordon. The Rep - Wilson, said he received over 200 hours of training a year and boy did it show! He knew as much about our business as we do by the time he was through analyzing our needs. The system arrived ahead of time and it exceeded our expectations! Gordon's network guy connected it to our network effortlessly and Wilson kept coming back to train us until we finally told him we were good! He did not abandon us after the sale like our last company - We considered Gordon before and went with someone else; man was that a mistake.. we will stay with Gordon from now on.
Posted: 10/13/2011 • Link to this review
Several months ago I received a call from a sales rep from Gordon Document Products telling me about their "discount toner program." I had heard about some scams regarding toner so I was a little hesitant. I researched the company and decided to try it out because their prices were excellent. The toner is an aftermarket brand but it is great quality and you cannot tell any difference between it and the original HP brand. Gordon's toner saved me over 50% on EACH cartridge! I wanted to share my experience so others can avoid the hesitation and get to saving money! Great program. Great company!
Posted: 5/24/2010 • Link to this review
We recently purchased a new copier from Gordon Document Products. For years we had purchased directly from the manufacturer, which seemed logical at the time. Only when we decided to go with Gordon did we realize what we were missing out on. SERVICE~! The manufacturer we were using was so large that we received no personal attention and it was a pain to deal with them whenever we needed repairs. With Gordon I receive EXCELLENT customer service and they are extremely responsive. Keep it local with Gordon Document Products. GREAT COMPANY!
Posted: 4/02/2010 • Link to this review
I work in IT and was very impressed with their level of knowledge. We just implemented a print solutions package that manages everything for us. It's made my job much easier and frees up time to tackle other issues. Highly Recommend.
Posted: 1/29/2010 • Last edited: 1/30/2010 • Link to this review
Our copier is very important to our business and when it goes down business STOPS. Which is why we use GDP. They guarantee 98% uptime and a VERY quick service response time if there is ever an issue. GREAT COMPANY. I have used other companies before I found them, but will NEVER go anywhere else!
Posted: 12/16/2009 • Link to this review
If you are in the market for a copier or printer this is THE company to use! We have worked with them for years and they are dependable, relaible, and easy to deal with. Anytime our machine gets jammed, someone is here and has it back up and running in no time. Could not be happier with Gordon Document Products!!!
Posted: 12/10/2009 • Link to this review