First of all... I'd like to say that Dr. Foote is a lovely person and she is very knowledgable and very friendly. I highly recommend her if you need a wonderful URO. However, the front desk staff and nurses are unbelievably rude and terse. Of all the times I have been to the office, I have NEVER had a pleasant experience. I once rescheduled an appointment (3 weeks in advance) and was harassed by the woman over the phone for it. When you go to sign in... they won't even TALK to you until you pay them first. I understand the need to secure payment before you treat someone... but this office is ridiculous!!! They treat you like you are interupting their day. The Doctors really need to do something about this. After this last experience, I will NOT go back.
Posted: 3/25/2008 • Last edited: 6/08/2010 • Link to this review
I had to change to another urologist after spending a lot of money on procedures with Dr. Foote. Getting a question answered when you have problems is impossible and the staff are really rude when you call and are in pain. The URO I changed to said that quite a few patients transferring from Midtown Urology to other urologists have these same concerns about the staff especially the nurses.
Posted: 4/20/2006 • Last edited: 6/08/2010 • Link to this review
Upon moving here from another city, I was in need of a Urologist. Asking around for recommendations, time after time I recieved the name, Dr. Bennett of Midtown Urology. From the moment I entered his office I was treated with respect. The level of care, concern and treatment was outstanding. My confidence in the service and care couldn't be higher. I am very pleased. I think he is the best in the city.
Posted: 2/21/2006 • Last edited: 6/08/2010 • Link to this review
I was very impressed with the professionalism of the staff and the bedside manner of the doctors. They seem to know their medicine and I was able to trust them right away.
Posted: 11/09/2005 • Last edited: 6/08/2010 • Link to this review