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Gotham Playgrounds & Surfacing

(619) 464-1003 www.gotham.com »

9966 Dolores StSpring Valley, CA 91977   map »

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Playground Disaster, 5/11/2007

We, Pacific Bluffs HOA in the heart of San Diego, at the corner of Balboa and Genesee, contracted with Gotham Playgrounds to rebuild our playground. We paid them $42,995.70. Two weeks after... construction was complete we noticed defects in our large tube slide. We contacted Gotham for a warranty repair. After one month without Gotham repairing out slide, we contacted Gotham again for a warranty repair. We were dissatisfied with the response we received from Gotham so we contacted the equipment manufacturer directly. The equipment manufacturer stated that Gotham had not paid them (the manufacturer) for our equipment so there could be not warranty coverage until the account was settled. The manufacture came to our site from San Francisco with two expert playground equipment installers. The manufacturer stated that the slide had been improperly installed and unacceptable modifications had been made by Gotham as to void any warranty. We have a claim against Gotham's Surety Bond carrier for almost $7,500 and the equipment manufacturer told me the account is still unpaid. If you need a playground contractor , contact the guy that picked up the pieces and fixed out playground. www.toplineplaygrounds.com

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SuperMike

Reviews: 1

Playground Disaster

We, Pacific Bluffs HOA in the heart of San Diego, at the corner of Balboa and Genesee, contracted with Gotham Playgrounds to rebuild our playground. We paid them $42,995.70. Two weeks after construction was complete we noticed defects in our large tube slide. We contacted Gotham for a warranty repair. After one month without Gotham repairing out slide, we contacted Gotham again for a warranty repair. We were dissatisfied with the response we received from Gotham so we contacted the equipment manufacturer directly. The equipment manufacturer stated that Gotham had not paid them (the manufacturer) for our equipment so there could be not warranty coverage until the account was settled. The manufacture came to our site from San Francisco with two expert playground equipment installers. The manufacturer stated that the slide had been improperly installed and unacceptable modifications had been made by Gotham as to void any warranty. We have a claim against Gotham's Surety Bond carrier for almost $7,500 and the equipment manufacturer told me the account is still unpaid. If you need a playground contractor , contact the guy that picked up the pieces and fixed out playground. www.toplineplaygrounds.com

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