I've been shopping at this place for years not anymore since today. I love lace front wigs buy them all the time. So today go in as usual choose my colour when i reach home to cut the lace off it was already off poorly my main reason for returning, and the strap to snap the hair in place part was missing. So i take my chance to see if I could return it. The first thing they say was you are lying. I was like you are calling me a liar and they say yes. I would felt better if they would say you know we dont offer exchange or refund on hair. But to called me a liar infront of other customers. Most of the customers are African American and they treat them like thieves so beware of this place. Never going back again.
Posted: 11/23/2012 • Link to this review
Have shopped @ GrandMart for a 3years now.I usually know what I am looking for when I walk in because they have no knowledge of hair products. There is an African American woman there but she doesn't know much. They used to follow me around the store which I corrected after the 2nd time but I can only partly blame them for that. A good # of people go in there to steal. The only plus about this place is the convenience.
Posted: 11/20/2012 • Link to this review
Poor quality hair and the worst customer service i've encountered in my life. The asian women there seem oblivious of their customers and have zero knowledge of their products. Wouldn't recommend it to my worst enemy!!
Posted: 10/03/2012 • Link to this review