Granite Countertop Warehouse [GCW] is a leading fabricator and installer of countertops and stone products in the SouthEast. Headquartered in Acworth, Georgia, GCW also has a showroom and slab yard in Chattanooga. Tennessee. The company services most of the South East region of the United States. GCW's product lines includes an extensive offering of natural stone, engineered stone and quartz products imported from around the world. As the low cost leader, GCW imports directly from the quarries.. and passes the saving directly to our customers. With over 4000 slabs in stock and 90 colors, GCW offers a great variety and options to our customers.VIEW MORE »VIEW LESS »
Fully Screened Employees - Lifetime Warranty - A+ Rating with the Better Business Bureau - Marble Institute of America - Best of Houzz 2014 - A+ Angies List - Stone Fabricators Alliance - Unbeatable Low Price Guarantee!
IceStone Durable Surfaces ? Eco-Friendly, Green, and Sustainable Choice for Countertops
IceStone durable surfaces are made from 100% recycled glass and concrete. The ideal choice for green kitchen countertops. They are also a great option for backsplashes, bathrooms, vanities, bathroom dividers, table tops, bar tops, interior walls, and commercial flooring applications.
I have bought all my bathroom granite countertops from them and went back to them for my laundry room. They are very helpful, Lori is awesome, with the design and installation. Pricing is competitive... and service before and after installation was great. I would highly recommend this company.VIEW MORE »VIEW LESS »
We had Crowe Custom Countertops install all counters in our kitchen last year. We couldn't be more pleased. Sales and Installation staffs were great to work with and seemed dedicated to meeting our... needs. Our sales rep, DeeAnne, was especially helpful in getting an understanding of our preferences and tastes. Although we didn't find the perfect pattern on our first visit, she KNEW she had the answer coming in the next shipment - and.....it was perfect! Do use this company - you will be pleased.VIEW MORE »VIEW LESS »
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I have bought all my bathroom granite countertops from them and went back to them for my laundry room. They are very helpful, Lori is awesome, with the design and installation. Pricing is competitive and service before and after installation was great. I would highly recommend this company.
These folks need to learn the importance of providing Good Customer Service after the sale; We had such great hopes but, they made it really hard for us to recommend them. It took 58 days from the date of purchase to the date they finally got our countertop finished CORRECTLY. We REALLY liked the personal & professional service that was provided by Rickie & Dave Lawrence (they did all the leg work; helped us decide on the granite & the countertop design. Sadly, We were stuck dealing with ANOTHER salesman after the purchase because HE happened to be the guy that answered the phone when we were considering Crowe. I literally spoke with this salesman, David Gerger for a total of 3 minutes (I ONLY called to confirm their hours & location). Somehow... we were stuck with him as our point of contact from there on out. Be wary of David Gerger - he's rude and unresponsive (to say the least). When the installers came out to measure the Template - they took it upon themselves to change the height of the backsplash without saying a word or even consulting us about a potential change. They were only supposed to verify the correct measurements against the original specs that were agreed upon when we made the purchase. Upon discovering that there was a change made without any discussion - I tried over & over to get this resolved with David but, he dodged emails & calls repeatedly. We had to escalate to David's Mgr in order to get it resolved. No one even called to ask if we were satisfied.
We had Crowe Custom Countertops install all counters in our kitchen last year. We couldn't be more pleased. Sales and Installation staffs were great to work with and seemed dedicated to meeting our needs. Our sales rep, DeeAnne, was especially helpful in getting an understanding of our preferences and tastes. Although we didn't find the perfect pattern on our first visit, she KNEW she had the answer coming in the next shipment - and.....it was perfect! Do use this company - you will be pleased.
Crowe's customer service bagged me. From beginning to the end I was pleased, and that's very rare. They arrived when the said they would. The clean up was minimal. The follow up service was great. I would use them again.
Great selection of granite, knowledgeable sales staff and were very responsive to any concerns. The template and installers both called prior to the appointment, were on time and did a great job. We hired and paid the plumber through Crowe. We did have an issue with a drip in the sink connection, the plumber was contacted by Crowe and was to our house within an hour of opening the next day. Overall great experience.
My wife and I recently had granite countertops installed in our kitchen and half bath by Crowe Custom Countertops, and we could not be happier. At every step of the way everybody we dealt with at Crowe was very friendly, courteous, and helpful. The turn around time was very fast from when we picked out our stone, to when the measurements were made, to when they were ready to install. The entire process would have been completed in around a month had we not had to delay the installation twice due to a death in the family. Even when we had to reschedule they were very willing to accomadate. We will definitely recommend Crowe Custom Countertops to all of our family and friends and will be using them again in the future.
Crowe Custom Countertops, they are truely amazing. To form granite into these Amazing art sculptures to bring your homes to life. Thank you Crowe for making my home beautiful. I got Sand Grey and I love it. I am proud to say I got granite from Crowe. I only wanted a specific part of the granite for my job and they did a slab smith to show me where the seams would match up and to show me the specific parts of the granite that would be used. The best part is you only have to pay for the granite that is used not the entire slab. Communication was very clear they communicated with me every step of the way. I am actually going back to crowe to get an outside fire pit made out of granite. I highly recommend Crowe. Great Job, Thank you!!!!!
We were very happy with the variety of slabs, the price for the value added to our house, and the Cleanliness of the installer. Lori our designer was exceptional. We will recommend Crowe Counters to friends and family. Thank you for your help and job well done.
We had a very positive experience buying a granite top for our master bath remodel. Found a beautiful slab and Maria was very helpful in making sure the color worked well with our tile. Installation went smoothly- nothing but good to say about the experience.
My husband and I did the usual HomeDepot and Lowe's comparison. Then,a friend recommended Crowe and we went to check them out. They had a great selection and we found just the granite we wanted. They sat down with us and showed us how that piece could be cut for our kitchen. They showed up on time and the counters are, well quite frankly, gorgeous! We were very impressed with their work and their prices are very competitive. We got personal customer service instead of being a number in a giant corporation. I'll never buy granite from anyone else!
We were lucky enough to have Crowe install our kitchen countertops as well as a custom vanity top in our finished basement. Maria,one of their sales associates, was so patient showing us their AMAZING selection of countertops. No hard sell, relaxed and enjoyable showroom/granite yard for viewing. Their workmanship was excellent and people flip when they see the extraordinary renovation in our kitchen and basement bath vanity. Dan & Michele Glassic, Woodstock, GA
We had a really wonderful experience with Crowe. We renovated our 1946 home and purchased our granite countertops, sink and decorative corbels from Crowe. We chose them for their great selection and service, Maria is very friendly and knowledgable. Someone came out to template once and the second visit was for installation. Everything was done correctly, the stone was excellent quality and did not have any visible seams. It is so great to have my kitchen back and better than ever!
Sales Rep was difficult to get a hold of. Scheduling refused to consider my schedule and I was guaranteed a time that they did not stick to. Template appointment was late. Countertop backsplash was cut too tall, so now my mirror is permanently affixed to the back side of the backsplash.
They have the worst customer service ever when it comes to their errors. We are waiting for damage reimbursement to our stove.
Stay away from this company! They are also located on Hickory Grove Rd. in Acworth, GA. You will receive no customer care after the sale. They will avoid your calls and will not return to correct any problems. Tammy and Dan blow you off and the manager by the name of Madeline says that the lifetime warranty on labor and materials does not include the granite. The granite is sub-par quality with pits. The expensive edges you pay for are not smooth and they refuse to make them smooth. I talked to a reputable granite company who states that this is not common or normal, that the edges should be smooth. I have a friend who used them and Tammy would not return their calls to repair the job until they put a charge back on their Visa -- then, Tammy called back! They will not stand behind their warranty. HORRIBLE, HORRIBLE, HORRIBLE! I can't say this enough!