• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers


Great Escape The

25601 Lorain RD 
North Olmsted, OH 44070
Phone: (440) 779-8600
Edit Business Info
Great Escape The Great Escape The : Swimming Pools & Spas, North Olmsted, OH



Reviews
by kac20 at Citysearch

Posted on Citysearch on 6/4/2008
do NOT Recommend
We wanted them to come out and open our pool it was a little pricey. But we were told their price included hooking up the filter, cleaning the winter cover, hooking up the skimmer, and shocking the pool (although there was an additional charge for all chemicals used). We were also told we had to drain as much water off the top of the pool as we could prior to their visit. Anyways, the guys that came out didn't do half of what they said, and we eneded up spending $70 more than the quote. First, they said our winter cover had a hole in it so they wouldn't clean it. They said we needed new hoses, so they didn't hook up the skimmer or vaccum the bottom of the pool. Then, he said our skimmer had a small leak, and he fixed with putty (took him a couple minutes, charged us an additional fee). Although he said it was a temporary fix that could last up to a couple years- it actually only lasted about 3 days. \r\rThey ALMOST charged us an additional fee because we had water on the top of our pool cover, but they later returned that, as there was in fact not much at all- they had to do no draining themselves, and the cover came off just fine. \r\rAlso, I have yet to get a hold of the woman in charge of service directly- I always have to leave a voicemail and she will return my call. And on Mondays, her voicemail box is full, so you can't even leave a message. This should have been my first red flag.\r\rRidiculous, I do NOT recommend....
Overall



Quality


Service


Value



1 to 1




Other home services categories in North Olmsted, OH
Kudzu Features
Advice
All Categories
Deals
Guides
Maps
Restaurant Finder
Virtual House

©2014 Cox Search, Inc. All rights reserved. Data provided in part by Localeze and Valpak.