I called and was quoted a $50 visit charge per dog for our two pets and a minimal fee for the rabies shot we needed for one dog. Once we were taken back, they started taking blood and also fecal samples which I of course assumed was part of the 50 exam fee. Come to find out I was told the Exam fee actually isnt for an exam but for the Vet's time. After the visit for both of our dogs, the charge was over 500 dollars!! I asked for a print out and they charged for every test they did with as well as 2 $50 charges and a ton of other itemized charges where cost was not explained. Definitely not what was told to me over the phone! I requested to speak with the Vet. I explained that this cost was ridiculous and that I had no idea those things that they were doing without request were being charged at these rates. She replied that she would try and do a better job at explaining the costs....... I felt completely taken advantage of and I urge anyone reading this to find a vet office with integrity. The vet that we had was like a used car salesman and I can assure you we will NEVER go back. I hope that this was an isolated situation but somehow I doubt it. I hope my sacrificed rent check will be your caveat. Best of luck in finding a reasonable and honest place to take care of the ones you love.
Posted: 10/14/2011 • Link to this review
This is the WORST and most unprofessional vet practice I have ever come across. We chose this vet based on convenience of location and really regret that decision now. Prepare for your pet to be muzzled and to be told that you can't go back to the examining room with your pet. So if you are looking to traumatize your pet ... this is where you take them!
Posted: 4/04/2011 • Link to this review
I have been taking both of my dogs (Peter & Polly), & my cat (Bela) here for around 2 years. The staff & doctors are awesome here!! They are very knowledgeable & caring about your pet's individual needs. They have been able to squeeze us in for emergencies, & have always been accommodating even though I'm sort of a high-maintenance customer that's completely nuts about my pets & I expect the best care for them. Dr Olsen has always been kind, gentle & caring with my pets. I recommend GAVG to all of my friends. They are the best vet hospital that I have found.
Posted: 2/14/2011 • Link to this review
Dr Olsen treated and extended the life of my dog with cancer two years and has diagnosed and treated my two 15 year old dogs and kept them alive and healthy. I honestly believe they would have died by now without his expertise. This practice has more diagnostic equipment than most and takes excellent care of your pets. Prices are not at all unreasonable! Can't say enough good things about this practice.
Posted: 11/16/2010 • Link to this review
Would not recommend this veterinary practice. Service is very poor. High prices for poor service. Overall lack of concern for your pet but the vet appears to be very concernced about the money that you are able to pay, regardless of whether the vet performs the service. Remember that when you take your pet to a vet, you want a vet who will actually provide care for your pet and not just treat your pet like one of many ways to make money without actually caring if the pet lives or dies. I would not recommend this vet to anyone.
Posted: 7/15/2010 • Link to this review
We had received a price to spay our Maltipoo for almost $400.00 from our previous vet so we decided to call around. Dr. Olson's price was less than 1/2 that. I made an appt for our puppy and went by to meet her before the surgery. I found a very nice atmosphere and a caring, confident, and compassionate vet. She took great care of our puppy. When we had questions one evening, we called the after hours number. She answered the call making me feel comfortable for calling and better about our puppy's condition. I am so glad we looked around and found a wonderful new vet! I highly recommend this practice.
Posted: 2/22/2010 • Link to this review
I am one of the Co Founders of the Atlanta Dog Squad. When we began our rescue group almost 3 years ago, Dr. Diana Olsen was our first Veterinary to work with us giving our dog's excellent care and very good rates. I loved her compassion towards our dogs so much that I decided to take my own animals to her clinic. Her care towards my son' cat was phenomenal also giving him a discount. This touched my heart strings so much that I recommend her clinic to everyone.
Posted: 6/18/2008 • Link to this review