I'm a tenant and Greentree took over the building about three years ago. My property manager Chris is amazing. This does not make up for how crummy this property management company acts. They don't return numerous phone calls or emails, even if it has to do with legal issues, but they are quick to leave notices about raising the rent for basic repairs. Get used to mailing things through certified mail. They have an online payment system that does not pay rent over the weekend-if the weekend is the first of the month. I called to find out if I'm going to be penalized or charged for late rent and no one has called me back. I'm having a hard time believing all these positive reviews. Don't believe the hype.
Posted: 4/11/2017 • Link to this review
Hello Chachacha89, I think you may have reviewed the wrong property management company. We don't manage buildings currently we management single family homes and townhouses. Nor do we have a property manager named Chris. Please send a message so we can help you find the company you are looking for.
Their maintenance supervisor was persistent with me. I realize that her intentions were alway in my best interest to make sure my property remained in good condition and I'm thrilled that she did what she did after looking back. She was never rude of inappropriate.
Posted: 1/20/2016 • Link to this review
Do not do business with these people. They are more concerned with getting several applicants and fees than renting homes. No matter if you overqulify they willeither deny you or drag the process out. I requested a response and never heard back. Very unprofessional and dishonest. I was told no applicants applied for the property when truly there were several. DO NOT TRUST THEM. They ate not BBB accredited.
Posted: 9/12/2014 • Link to this review
I chose Greentree Realty because their prices were average and they made me feel comfortable. It was easy to sign up and even though I use my own maintenance (my guy gives me better prices), they still notify me of any issues. The only problem we have had was with a tenant who stopped paying but they handled the eviction for me as well and sometimes these things happen! I don't have to worry about my properties. I would recommend them to any of my friends.
Posted: 12/19/2013 • Link to this review
I am a landlord who had several issues with this company. The last straw was when I was told that the owner didn't have any means of being contacted in order to address my concerns. An owner that is not interested in customer complaints is not where I want to spend my money.
Posted: 12/09/2013 • Last edited: 12/19/2013 • Link to this review
I am a property owner and new to having property management services...I had been inquiring about several property management companies in the area. I had came across GreenTree Realty Inc. who is now my property management company and sent them a request on information as to the process in which to have my property managed they followed up right away. I have been so busy with work and other personal endeavors i hadn't had time to get back with them although I was very interested in what they had to offer but luckily they are very on the ball with how they run their business and always followed up with me. They are very friendly and they also always keep me updated as to the action I been having on my property I have no worries I know my property is in great hands!!
Posted: 10/10/2012 • Last edited: 12/19/2013 • Link to this review
They are GREAT!!! GreenTree always does their best to handle any issues or concerns ive had with prompt responses. Very friendly and Wonderful customer service!
Posted: 8/07/2012 • Last edited: 12/19/2013 • Link to this review
I've worked with GTR Property management for many years. I refer people to them all the time,because I have never had a problem with the way they do business. Bottom line they are the Best Value for property management companies in the area. My properties are well taken care of and I get my rent because they go the extra mile and screen applicants for credit,prior evictions and criminal offense.As the owner of multiple properties I will continue to trust in GTR property management for all my places in GA.
Posted: 3/23/2012 • Last edited: 12/19/2013 • Link to this review
They took my application fee and never heard from them. Constantly called and was told another agent was gonna call me back.
Posted: 3/15/2012 • Link to this review
The prospective tenant submitted their rental application via internet dated 2012-03-09 16:31:08. In order to protect our client's property and the well-being of their community, Greentree Realty discloses that we require a 5-7 business day allowance for the tenant qualification process. During this time period, the prospective tenant is screened for credit report, criminal background, income, employment & rental history. As is evident in the electronic time-stamp of the application (listed below), we are well within the allotted time-frame.
Online Rental Application
Reference #: 6475045
Date: 2012-03-09 16:31:08
User: 126.96.36.199 (IE 9 - Windows)
At Greentree Realty, we strive to uphold the code of ethics of the National Association of Residential Property Managers, National Association of Realtors, and Atlanta Board of Realtors.