"Devin is who helped primarily; Jacob also helped some, as did others in secondary or supporting ways. The entire straff is friendly, eager to help, quite knowledgeable. Devin was superior in every way - a real pleasure to work with. I ended up with a phenomenal bike, due in large part to Devin's willingness to listen to me, what I wanted in a bike, not what HE thought I needed."
Posted: 11/21/2012 • Link to this review
The salesman who helped me was very patient with how little I actually knew about bikes and taught me as we went what I needed to know to buy the right bike. Also with my small budget he helped me find a bike that was just right for my commute to school.
Posted: 11/07/2012 • Link to this review
Nice guy (Dan, I think). I was looking for a bike pump and he was trying to sell some kind of pressure chamber thing. I decided against that- too much $$. I wanted a hand pump for my mountain bike and got one for a great price.
Posted: 10/24/2012 • Link to this review
The sales associate that helped me buy my bike seat was very nice (I think he was new), but he kept giving me the same information over and over. The explanation of the seats could have been much shorter. Also, he should have measured me first because the sale would have been much shorter. It seemed like he knew what he was talking about, but could use some sales help. Still a great experience.
Posted: 10/12/2012 • Link to this review
All of the parts staff members, at both the Bellevue store and the Greenlake store, are eager and able to help. Tim is no exception to this rule. In fact, Tim is among the more helpful, knowledgeable, and ready to jump in with his thoughts of your employees. Since I've been in many times in the past couple of months, I should mention that Willis and Beck (Greenlake) have also been equally helpful and knowledgeable.
Posted: 9/18/2012 • Link to this review
Tony Devita was extremely knowledgeable and responsive to my needs at today's purchase of tire and miscellany, and last week (Tony again) in search manufacturer catalogs for several items not carried in the store s and ordering them for me.
Posted: 9/12/2012 • Link to this review