I used to work for this company...not at this location though. I took my car into one of their shops for an estimate... which I was charged for even as an employee. I was not told there would be a charge for the estimate until after the estimate was done. Maybe they figured I should know since I worked there. At any rate I agree with what another person posted..."They overcharge you and then patronize you by giving you a measly 10% off." That 10% discount is tossed around like a tissue... ie: Senior discount; AAA discount; Return customer discount; it can even come across as them flirting with a female customer to make her feel better & they give her a discount to seem like "the good guy". To men... a buddy discount because they like the same sports team. (it goes on) There is a huge mark up on most items so they can offer that discount. One item I priced was only $8.00 at a parts store but the "estimate" quoted it as a Dealer Only part & was well over $80.00. At the end of it all, I did not get my car fixed there & found out that the diagnosis was completely WRONG! Damage they said was going to eventually cost me a new engine was really only a tune up. Years later, same car, runs great thanks to Garcia's Automotive Repair in Mesa AZ. Worth the drive from any area of the valley.
Posted: 7/07/2008 • Link to this review