My Family and I where gone on vacation when are water heater had a pipe that burst. When we got back home I'm sure you can imagine the devastation to all of us as we saw water soaked throughout our house on all of our personal stuff we spent years and years collecting and purchasing. Linda my wife found a company on line that took care of all services for us. We gave them a call and they were here at our home in 30 minutes! The first thing they did was get on the phone with our insurance company and get us a hotel with emergency funds for us and our family. Our whole house was full of water along with most of our furniture and everything else in our house completely ruined. Within four weeks Ground Zero Restoration had our house put back together like it was new with a personal check for all of our items that was ruined throughout the house. I never even new a company would come in and fight so hard for us. We paid nothing out of pocket as Ground Zero worked out with the insurance company to pay for everything. Our family is in debt to you Ground Zero for taking care of us and helping us so quickly with the water catastrophe that happen to our home and our lives. You guys are miracle workers and saved us! Thank you Ground Zero
Posted: 5/31/2013 • Link to this review
This people are unbelievable in there communications, quality, and speed. I had a leak in the bathroom under the sink and was recommended by a friend to call Ground Zero. A gentlemen by the name of William show up and started cleaning up the water and mess as soon as he got here. He was very kind and real with walking me through the procedure to get the water out of the walls out and everything. William and his team had my house back together in less than three weeks when other companies quoted us two months. We recommend them to everyone. Along with that now that we are customer we get 15 percent off of everything. We called to see if they could put in a security system and sure enough they could with once again quoting us a cheaper price than everyone else. Ground Zero Does it all! Thank you Ground Zero from our family for taking care us!!
Posted: 5/30/2013 • Link to this review
My old crappy water heater exploded in my downstairs closet. I am not a very handy man so I didn't realize that a 50 gallon water heater means that if it explodes 50 gallons of water will be disbursed throughout my house. Called Ground Zero and they were out within a 1/2 hour and got to work immediately. It was thankfully covered by insurance which they worked with directly. Great company would use them again.
Posted: 4/16/2013 • Link to this review
Had a leak from my toliet that got my walls and cabinet wet. They had there technician out to my house within 30min and he had fans set up in no time. He had my bathroom dry in hours and actually showed me the moisture in my walls with a special type of camera. If this every happens again I will definitely call them again.
Posted: 10/26/2012 • Link to this review
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