Displaying 61-75 of 115
I am very happy with my new windows and the service I received from Guardian Windows. I live on a busy street and the street noise that I hear has decreased dramatically with the new windows.
Posted: 9/29/2012 • Link to this review
From the initial meetng with Marty to the eventual install by David and Art, I was more than pleased. I ordered 9 white windows but then changed my mind and decided to go with almond and Marty was very accomodating and was able to change the color. David and Art came out as scheduled and installed them in one day. They look great and the almond matches my exterior. I highly recommend them.
Posted: 9/28/2012 • Link to this review
Well, it was a no brainer. Guardian had installed the windows on our previous home so when we moved into a home with single pane windows, we called Marty again. I must say with the move, I had a list of things to do but 3 weeks with single pane windows was enough for me. The sound, dirt, and heat coming in through the junk windows made my call to Marty a priority. It was nice seeing Marty again after all these years and I even had the same crew from 8 years ago. How about that for stability! Marty gives you the facts and knows his business!
Posted: 9/26/2012 • Link to this review
Guardian arrived at my house on time(7:00AM)faced with a very challenging job.Three of the ten windows where very large and on the second floor with no access.The Guys from Guardian worked through lunch to finish the job by 2:00.Guardian Windows are the best in my book.
Posted: 9/20/2012 • Link to this review
I am so sorry my visit did not meet expectations. My presentation was not up to my usual standards and I am deeply sorry. I was having a very bad day and this client bore the brunt. As the reviews on this site attest, this is not my usual way of conducting business. Warranties are complicated and misleading. In my effort to explain this, the discussion went awry. Guardian Windows holds high standards of customer service and will to strive to do better. Martin Scarpati
Posted: 9/07/2012 • Link to this review
I see that many people are very happy with Guardian, and it makes me wonder if my awful experience was due to Marty having a bad day. Regardless, Marty was apathetic and largely uninterested in talking to me from the moment he walked in. While looking at a sample, I asked a few questions about Guardian's warranty and what they offer that their competitors do or don't. Marty gave me patronizing answers; I listened and tried to discuss argon gas leakage and window replacements patiently. He cut me off in mid-sentence and told me that he had no interest in doing business with me because I "clearly knew more about windows than he did". He then got in his car and left. Marty called me back on the phone an hour later, and unapologetically began to lecture me about what Guardian's warranty was all about. I hung up in disgust. I have not been overly impressed with Guardian's competitors so far, and if we had just gone through with discussions and an estimate, Guardian easily could have had what my wife and I were looking for. Unfortunately, I am extremely disappointed, and I could never recommend Guardian's services to anyone after the manner in which I was treated.
Posted: 9/07/2012 • Link to this review
Ron and his crew came to my townhome and finished replacing 10 windows and my patio French doors in under 6 hours. Later, when I mistakenly thought there was a problem with the installation, Ron came back out and showed me everything was fine. When I apologized for making him take an extra trip to my side of town, he said with all sincerity that it was no problem at all. They wanted me to be very happy with their work. I am! And I'm equally impressed with their customer service! I will happily recommend Guardian Windows to anyone who needs great windows installed properly!
Posted: 7/20/2012 • Last edited: 7/27/2012 • Link to this review
We had the windows in our house replaced by Guardian and are totally thrilled with what we have now! We compared price and quality and Guardian was the best by far. The installation crew of Ron, Daryl, Kevin, Jimmy and Danny were wonderful. They were friendly, courteous, and cleaned up everything so well! I would recommend the windows and the installation crew to everyone!
Posted: 7/03/2012 • Link to this review
We had four windows replaced in our dining-kitchen room area...it never got cool in that part of the house.By the time David and Joe completed the job, the room was expotentially cooler! These top-drawer windows already make our life cool and comfortable. The guys were very professional and congenial; they also took great care to clean up the mess such a job creates. Thanks Guardian Windows! Yall Rock!
Posted: 7/02/2012 • Link to this review
We installed new windows throughout the house and we are very satisfied with the windows and the installation. Marty patiently answered my questions and worked with me as I developed a basic understanding of various windows. He did not try to pressure me into a decision. The installation crew was excellent - professional, courteous tradesmen. One of the windows in the order did not match the others and had to be reordered. I am well pleased with the way Guardian handled the situation. The installers discovered the mismatch and informed both Marty and myself of the situation. Marty ordered a replacement window which arrived about a week later and coordinated installation for the following day. I recommended Guardian Windows to several of my neighbors.
Posted: 6/23/2012 • Link to this review
I had several windows replaced and was very pleased with the product and the installation. The installers were professional and courteous and cleaned up everything very well. The price I paid was exactly the price quoted. I have and will continue recommend Guardian Windows to anyone wanting quality insulated windows.
Posted: 6/08/2012 • Link to this review
We used Guardian to replace our front window. When we bought the house it had a crack in it. When Marty came onsite, i didn't feel that he was a high pressure salesman and was even willing to find us someone to repair the window if we wanted to go that route. David and another guy installed the window yesterday. They were very personable and did a good job. Cleaned up the mess they made from tearing down the old window....even scooped up a half/dead cockroach that wasn't really they're responsibility. New window looks very good. We are very happy.
Posted: 6/04/2012 • Link to this review
For a number of years my wife and I had been increasingly stressed out by the traffic noise coming from a nearby highway. I started looking into sound-proofing techniques and decided they would make our house more like a jail cell than a home. A teacher-friend of ours told my wife about Marty and Guardian and just marveled about the noise-free environment she now lived in. It sounded too good to be true but how can you pass up such a "personal recommendation"? We didn't and we are sure glad because Marty came over, explained why we had so many windows in our house (cheaper than brick!) and we signed up with him that night! Marty explained everything down to the security wires. And the crew... They came in and in a couple of days transformed my "cell" into a "palace". No more thoughts of moving anymore. We love our house now! Marty and Guardian made it all possible. Great people doing an excellent. Try them!
Posted: 6/01/2012 • Link to this review
Just put in new windows all around my house and I am very very pleased with the service. David, Anthony, and Marty were very professional and a pleasure to work with. In addition, the quality of work was unparalleled. Will have no problems recommending Guardian to my friends and family.
Posted: 5/31/2012 • Link to this review
Since 1986, Guardian Windows is dedicated to providing high quality, maintenance-free windows with sound installation techniques in the greater Houston area. Call 281-571-7971 for a free in-home estimate.
Guardian Windows has the highest quality replacement and storm windows in the greater Houston area. They are usually 10 to 30 % off all major competition. Clients of Guardian Windows deal directly with the owner. Guardian is a factory direct dealer and carries a complete line of Showcase, Simonton, and Nt Windows. These windows work very well in the Houston market. They block out the severe heat that is faced on a daily basis, and are very structurally sound.
Guardian has two crews that install the windows. These crews have been with the company for many years. Guardian offers the highest quality job at the fairest price, and wants to give their customers the highest value.. for their money. Guardian has a very good system from the point of sale, to the measure and final installation of the windows. The owner and installers are in contact with the customers throughout the process.
Guardian Windows offers the highest quality windows at the fairest price and tries to give their customers the highest value on their window purchase.
2012, 2013, 2014, 2015
Better Business Bureau A+ Rating, Premier Window Contractor for the 950 Home Improvement Show, Bonded & Insured, Authorized Lead Check Contractor.
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