GuildQuality

5 star rating 540 Reviews

(888) 355-9223 Call

Write a Review Write a Review

1350 Spring Street NW, Suite 200Atlanta, GA 30309

Kudzu - Best Of Winner

GuildQuality - Atlanta, GA - Best Of 2016 - Kudzu.com GuildQuality - Atlanta, GA - Best Of 2016 - Kudzu.com

Reviews

  • GuildQuality - Atlanta, GA - P.B.R.

    P.B.R.

    Guild Quality is a resource
    P.B.R. (Posted to GuildQuality)
    9/14/2017

    Guild Quality is a resource I cannot do without. After setting appointments, we send a follow up email to confirm the appointment and include a link to our Guild Quality site. The potential client will have a better understanding of who we are before we arrive at the sales/design appointment. In this business you have to differentiate your self from the competition and this is the strongest way I know how. Our closing rates are much higher since we started using Guild Quality's service.

    More »
  • GuildQuality - Atlanta, GA - G.B.N.

    G.B.N.

    The grading scale confuses our
    G.B.N. (Posted to GuildQuality)
    9/11/2017

    The grading scale confuses our customers. Most of them want to give us an A but don't want to give an A+. They don't realize that a 3 is like getting a 75.

    More »
  • GuildQuality - Atlanta, GA - N.C.N.

    N.C.N.

    Great tool to monitor overall
    N.C.N. (Posted to GuildQuality)
    8/29/2017

    Great tool to monitor overall performance of company from initial point of contact through post install. Easily identify trends and provide the homeowner with a sense of confidence in the decision they made to do business with our company. They are made aware that everyone's performance review is dependent on these ratings and recommendations - if a customer wouldn't rate us 5 stars along every step of the process, we want to be made aware prior to the survey so we have the opportunity to deliver resolution in progress and complete the job to exceed our customers' expectations. This tool plays a significant role in identifying if our employees are upholding the exceptional standards we train and expect.

    More »
  • GuildQuality - Atlanta, GA - C.S.S.

    C.S.S.

    GQ is a great way
    C.S.S. (Posted to GuildQuality)
    8/21/2017

    GQ is a great way for us to receive valuable feedback from our clients. The rate of return from their process blows anything else I've seen away.

    More »
  • GuildQuality - Atlanta, GA - D.S.S.

    D.S.S.

    Guild Quality is a great
    D.S.S. (Posted to GuildQuality)
    8/08/2017

    Guild Quality is a great 3rd party project performance survey system. Our current and prospective clients trust that we are who we say we are by the results we get.

    More »
  • GuildQuality - Atlanta, GA - A.O.S.

    A.O.S.

    Guild Quality helps us get
    A.O.S. (Posted to GuildQuality)
    8/04/2017

    Guild Quality helps us get excellent and honest feedback from our customers. It helps us learn and grow as a business so we can address recurring issues and continue to do the things that make our customers happy.

    More »
  • GuildQuality - Atlanta, GA - C.L.L.

    C.L.L.

    Guild Quality has helped us
    C.L.L. (Posted to GuildQuality)
    7/31/2017

    Guild Quality has helped us to become better at Customer Service!It has been a pleasure to work with Guild Quality!

    More »
  • GuildQuality - Atlanta, GA - L.C.H.

    L.C.H.

    Great way to know exactly
    L.C.H. (Posted to GuildQuality)
    7/24/2017

    Great way to know exactly how your company is doing relating to client experience and satisfaction with your work. Also provides immediate data so you can improve processes as concerns are discovered.

    More »
  • GuildQuality - Atlanta, GA - Bella B.

    Bella B.

    GuildQuality has been very diligent
    Bella B. (Posted to GuildQuality)
    6/29/2017

    GuildQuality has been very diligent in seeking to help us with ours surveying with current and past clients. They are always professional, timely, and responsive.

    More »
  • GuildQuality - Atlanta, GA - Tom A.

    Tom A.

    GuildQuality surveys allows our company
    Tom A. (Posted to GuildQuality)
    6/26/2017

    GuildQuality surveys allows our company to have meaningful third-party involvement and get honest answers to our questions. We are able to make process adjustments based on receiving a high percentage of feedback from our end customers.

    More »
  • GuildQuality - Atlanta, GA - S.H.S.

    S.H.S.

    Very happy with the way
    S.H.S. (Posted to GuildQuality)
    6/14/2017

    Very happy with the way GuildQuality reaches out to our customers and allows us to get feedback even from the most difficult customers to contact.

    More »
  • GuildQuality - Atlanta, GA - S.N.P.

    S.N.P.

    Guild quality is an excellent
    S.N.P. (Posted to GuildQuality)
    6/14/2017

    Guild quality is an excellent way to see an unbiased review of a contractor's work. It is a great rating tool!!

    More »
  • GuildQuality - Atlanta, GA - S.W.D.

    S.W.D.

    I have been extremely pleased
    S.W.D. (Posted to GuildQuality)
    6/07/2017

    I have been extremely pleased with the service that Guild Quality has provided. It is especially helpful to utilize the page that was established for our business which consists of the map and pins of our projects in our sales presentations.

    More »
  • GuildQuality - Atlanta, GA - Terri

    Terri

    We have used GuildQuality for
    Terri (Posted to GuildQuality)
    6/07/2017

    We have used GuildQuality for quite a few years now. The service is excellent and has really helped our business.

    More »
  • GuildQuality - Atlanta, GA - J.C.J.

    J.C.J.

    I find it easy to
    J.C.J. (Posted to GuildQuality)
    6/07/2017

    I find it easy to navigate the website. We really like getting the feedback from our customers. It helps us to know what we are doing right and what we are doing wrong. It helps us tailor our company based on those comments.

    More »

Business details

Surveys

  • Residential

Kudzu's "Best Of" Winner

2016

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • SUN

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

2002

Languages Spoken

  • English
  • Other