Gutter Helmet Piedmont

1 star rating 1 Review

(704) 494-4066(704) 494-4066 View Website »

8421 Old Statesville Rd, Suite 1Charlotte, NC 28269

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Business overview

Related Items

  • Gutter Covers & Guards
  • Leaf & Debris Preventers
  • Windows & Doors

Services

  • Condominiums
  • Estimates
  • General Repairs
  • Gutter Installation
  • Inspection & Consultation
  • Insurance Claims
  • Maintenance & Gutter Cleaning
  • On-Site Fabrication
  • Remove Old Gutters

Types

  • Aluminum
  • Commercial & Industrial Grade
  • Continuous
  • Custom
  • Heavy Gauge
  • K Style
  • Painted & Finished
  • Seamless

Hours of Operation

  • MON
  • 8:00am
  • 4:00pm
  • TUE
  • 8:00am
  • 4:00pm
  • WED
  • 8:00am
  • 4:00pm
  • THU
  • 8:00am
  • 4:00pm
  • FRI
  • 8:00am
  • 4:00pm
  • SAT
  • SUN

Payments Accepted

  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Languages Spoken

  • English

Reviews

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Good design, bad execution, bad service, 9/26/2008

Great salesperson - Hank, absolutely a pro. Good design improvements over the traditional gutter design. We opted for their premium gutters, and paid for it - their system is more expensive but we... thought the design was worth it. The good things end there. Unbelievably bad communication - never return calls, never follow through on informing you of scheduling, fail to show up when scheduled. Incompetent Manager (Ted) is always FULL of excuses for poor service and communication. Poorly installed - very sloppy job. So badly done that half of the gutters poured over the side in various low spots due to not being sloped correctly, and resulting in our crawlspace flooding. If I had done work like this when I was doing construction, I would have been fired in short order. Screws, misc. hardware left laying around - got a flat tire from a screw left in the yard next to driveway. Work of this sort should never be done without going over the ground with a magnetic pickup tool afterward - it takes ten minutes at the most, to do a huge yard! So far they have completely failed to follow through on warranty service.

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Reviews

Gutter Helmet Piedmont - Charlotte, NC -  eyecounter

Reviews: 7

Good design, bad execution, bad service

Great salesperson - Hank, absolutely a pro. Good design improvements over the traditional gutter design. We opted for their premium gutters, and paid for it - their system is more expensive but we thought the design was worth it. The good things end there. Unbelievably bad communication - never return calls, never follow through on informing you of scheduling, fail to show up when scheduled. Incompetent Manager (Ted) is always FULL of excuses for poor service and communication. Poorly installed - very sloppy job. So badly done that half of the gutters poured over the side in various low spots due to not being sloped correctly, and resulting in our crawlspace flooding. If I had done work like this when I was doing construction, I would have been fired in short order. Screws, misc. hardware left laying around - got a flat tire from a screw left in the yard next to driveway. Work of this sort should never be done without going over the ground with a magnetic pickup tool afterward - it takes ten minutes at the most, to do a huge yard! So far they have completely failed to follow through on warranty service.

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