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Gwinnett Carpet

(770) 925-7423 atlanta.citysearch.com...

1232 Jennie Lane SWLilburn, GA 30047 map it »

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Needs to go to tile school, 11/22/2012

I hired this outfit for a tile job and found out later they don't know what they're doing. Fernan Peralta bought the wrong nails to secure the subfloor (the area that's laid down to prep for tile).... He bought smooth roofing nails for a kitchen area; I became suspicious and researched a little which revealed either ring shanked nails (which grip & don't pull out) or flooring screws should be used for kitchen areas. However about 1/3 of the floor was already tiled when my research revealed this & I confronted him. In addition he had workers of dubious immigration documentation show up who did not speak English and were hard to communicate with. The workers took short cuts and their work was passable but not great. They initially laid tile in an illogical order which they then had to remove and replace and required Fernan to translate. Now the tile needs to be replaced in areas where the wrong nails were used as the smooth nails are not holding the subfloor. There are some basic construction elements that Fernan has not bothered to learn and in my opinion should not be trusted. Maybe this is how work is done in Honduras, but here we have Home Depot & other stores where appropriate materials are readily available. Yes he was cheaper than others, but now I have to re-do the tile so I would have been better off paying more.

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runningflenser

Reviews: 1

Needs to go to tile school

I hired this outfit for a tile job and found out later they don't know what they're doing. Fernan Peralta bought the wrong nails to secure the subfloor (the area that's laid down to prep for tile). He bought smooth roofing nails for a kitchen area; I became suspicious and researched a little which revealed either ring shanked nails (which grip & don't pull out) or flooring screws should be used for kitchen areas. However about 1/3 of the floor was already tiled when my research revealed this & I confronted him. In addition he had workers of dubious immigration documentation show up who did not speak English and were hard to communicate with. The workers took short cuts and their work was passable but not great. They initially laid tile in an illogical order which they then had to remove and replace and required Fernan to translate. Now the tile needs to be replaced in areas where the wrong nails were used as the smooth nails are not holding the subfloor. There are some basic construction elements that Fernan has not bothered to learn and in my opinion should not be trusted. Maybe this is how work is done in Honduras, but here we have Home Depot & other stores where appropriate materials are readily available. Yes he was cheaper than others, but now I have to re-do the tile so I would have been better off paying more.

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