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Gwinnett Dental Associates

(770) 921-1115

3993 Lawrenceville Hwy NWLilburn, GA 30047   map »

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Rude staffs, 9/21/2007

Although the dentist and dental hygiene are nice,the font desk staffs of this office are terrible. I called the office crown estimates. A month went by without any response for the crown estimates,... I called again. The staff was saying that she couldn't understand what I want and would ask someone to call me back. No one ever called me back, so I have to call the office again. This time, I got the quote: "We have to send your request to the claim department, but sorry we couldn't send you the estimate cause it's confidential information from the insurance" What??? My insurance never received any estimate from them, so I have to call them again, and guess what? Got no response. After almost 4 months of trying, I decide to change my dentist and go to other dentist for the crowns.

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azngal

Reviews: 3

Rude staffs

Although the dentist and dental hygiene are nice,the font desk staffs of this office are terrible. I called the office crown estimates. A month went by without any response for the crown estimates, I called again. The staff was saying that she couldn't understand what I want and would ask someone to call me back. No one ever called me back, so I have to call the office again. This time, I got the quote: "We have to send your request to the claim department, but sorry we couldn't send you the estimate cause it's confidential information from the insurance" What??? My insurance never received any estimate from them, so I have to call them again, and guess what? Got no response. After almost 4 months of trying, I decide to change my dentist and go to other dentist for the crowns.

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