The tax "professional" failed to record one half of our income. She shuffled the income document to the bottom of a stack of papers and forgot about it. She was bumbling through the entire process and had to ask the manager check her work. A year later, we were informed we owe the IRS over $5000! We bought the peace of mind insurance, which is just a worthless scam. They denied our claim, saying we did not provide the necessary document for filing! The management knows this particular preparer was incompetent, but was rude and blaming us for the mistake. Please learn from our misfortune and avoid this location and all H&R Block offices! We paid them for almost 30 years to do our taxes, but NEVER again!
Posted: 3/04/2014 • Link to this review
I have had my taxes done at this location the past three years. The agents are always friendly and eager to help. I have always felt they took their time to do my taxes in a a thorough manner. They are happy to answer questions and explain certain tax information. I would highly recommend them. They also take appointments or walk ins.
Posted: 2/09/2006 • Last edited: 1/02/2008 • Link to this review