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H2only Cleaners Inc

101 Keybridge Dr , Ste 300 
Morrisville, NC 27560
Phone: (919) 677-9388
Website: h2onlycleaners.com
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H2only Cleaners Inc H2only Cleaners Inc : Laundry & Dry Cleaning, Morrisville, NC



Reviews
by caroltrobbins at Citysearch

Posted on Citysearch on 5/15/2012
Irresponsible/Unresponsive
I wish I'd checked this website before entrusting my imported reversible silk jacket to this company -- because silk garments appear to be their ""Achilles Heel."" They RUIN them! \r\rThe first cleaning attempt on this jacket resulted in dye running and creating pink splotches on the silver print; the second try reduced the stains but not enough to make the jacket wearable; the third attempt completely pulverized the fabric, shrank the reversible side of the garment, and crumpled the shoulder pads. \r\rThis was done via the storefront in Southern Village, Chapel Hill, where counter staff were very sympathetic and helpful. However, owner Karen Tomko was rude, dismissive and unyielding. She refused to even refund the $15-16 cleaning fee, much less offer compensation for the expensive and sentimentally precious garment that H2Only destroyed. \r\rTotal lack of concern and integrity! Beware of this placeits environmental sensitivity is questionable and its work and customer service are dreadful....
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by Douglas H at Citysearch

Posted on Citysearch on 8/15/2010
A HORRIBLE experience!!!
After being recommended that this Cleaner was the best in the area, I took my most expensive silk shirt to them. What a MISTAKE! It was a creme colored Tommy Bahama heavy silk. It came back schrunk by a size and a half with red and blue stains. Just as one of the previous reviews stated, I had a horrible confrontation with the owner, Bill, who tried to tell me nothing was wrong with the shirt. This cleaner charges more by far than any other cleaner in the area for their services but treat you like a second class citizen when something goes wrong. His co-owner wife is no different. They ruined my favorite shirt and not only refused to even say sorry, they wanted to blame me for their mistake. DO NOT give these losers your business!!!
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by frisbeegolfer at Citysearch

Posted on Citysearch on 7/29/2009
above average service...with a smile
After years of using traditional dry cleaners, I decided to try the enviromentally-friendly wet cleaning. I wish I had made his decision earlier! My clothes always come back fresh, and look great. When I had small issue with stain on my dress shirt, Karen and her staff saw to it that it was handled in quick fashion. I got my shirt back the next day, and it looked great. Since then I have made H2Only my only stop when I need something cleaned. I have had my comforter, my blankets and even my daughters stuffed Snoopy doll cleaned there. I have never had any issues with the staff or the quality of their work. I've recently signed up for their free pick-up service and I suggest that if you are looking for a quality cleaners, you should do the same!!!!
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by alexsmith123 at Citysearch

Posted on Citysearch on 3/25/2009
H2O is water!
Please do not confuse H2O cleaners with DRY CLEANING.Unfortunately not all garments can be cleaned with water even though they are pushing the idea hard. Many knits, wools, and spandex will SHRINK! If your care label says to dry clean,then take it to a dry cleaner. If not, you are on your own if something goes wrong. The Federal Trade Commission requires all manufacturers to have a recommended cleaning method on the garments and if something goes wrong even when the cleaner/customer follows the care label, then you are able to take it back to the retailer. If the label says to dry clean and you wash it with water or take it to H2O, then you are up the creek without a paddle if your garment shrinks or loses color.Dear Porche, will you pay for my garment if it shrinks or loses color if I take it to an H2Only? It is my understanding that I have no recourse if I wash something that says ""dry clean only"". I am happy that there is an alternative, but not at the expense of my expensive garments. I hope you do not take my question defensively. i just want to be sure what my rights as a consumer is if and when something happens a the cleaner.
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by BuilderCtr at Citysearch

Posted on Citysearch on 8/11/2008
Vastly improved since previous visits!
My wife and I really wanted to be wowed by their environmentally safe dry cleaning process. They did a fine job with the dry cleaning and removing stains. The finish quality was top notch and we even got a tour from the owners. Our beef was the front counter service. Sometimes you could be in there for over 5 minutes before some noticed you were in the place. Plus their manager's absolute lack of skill with customers and his staff made doing business with them a PITA. \r\rWell, if you were put off by the manager at H2Only Cleaners, Good News--They FINALLY got rid of him. The owners are back full time and doing it right. I've posted before about this business' issues, but don't see it here. No matter, I'm now a happy H2Only Cleaners customer again.
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Coupons
Dry Clean X-Press
Some Restrictions Apply. Valid at $1.99 Dry Clean Express located at 3603 Davis Drive in Morrisville (At David & Morrisville Carpenter in front of Food Lion). 481-0441.
Coupon void if altered.

ex 05/01/2014  |  Valpak coupon »


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