HD Installers Home Theater Installation

Phone: (404) 474-8364
Toll Free: (866) 431-4388
Website: www.hdinstallers.com
HD Installers Home Theater Installation HD Installers Home Theater Installation : Home Theater & Automation, Atlanta, GA


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Reviews: 1

Posted on 8/22/2013

Avoid HD Installers
HD Installers touts themselves as a national, high quality, professional installer of all varieties of TVs and sound systems. Based on the high ratings of their webpage-controlled reviews, we contracted to have them install 2 TVs, 6 ceiling and 2 pool speakers, and connect it all to a home theater system in our newly built home.

Only 1 worker showed instead of 2 (needed for 65" TV); was an hour late and stayed until 7 pm completing less than 50% of the job. In the meantime, he mounted one ceiling speaker clearly out of symmetrical alignment in the ceiling; mounted the 65" TV bracket at least 8"-9" off of center above the fireplace, and managed to put his foot through our brand new ceiling.

Naturally, we notified the company we no longer needed their significantly less than professional services. Ultimately, they led us to believe certain work had been performedthat wasn't, charged us for it, and insisted on making a profit on their substandard, aborted project. Incredibly, they even justified their $589 charge by noting they hadn't charged us for the repair of the damage THEY DID to our ceiling and the wall above the fireplace!

It's one thing to send you a tech who's not competent to perform the job. Happens. It's quite another when they induce you to believe certain work was done that wasn'tand charge you for it. Suggest you do your research and go with a local company more concerned with customer satisfaction and maintaining their good business reputation....
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Reviews: 2

Posted on 2/28/2007

FANTASTIC
I SAVED TONS OF MONEY OFF OF BEST BUY PRICES. I ORGINALLY ORDERD FROM BEST BUY THE INSTALLER CAME OUT AND SAID THAT WHAT I WANTED TO DO WASN'T WHAT WAS SOLD TO MY BY THE SALES PERSON. I SENT HIM AWAY WENT BACK TO THE STORE. THE MANAGER WASN'T GOING TO DO ANYTHING UNTIL I TOLD HIM I WOULD DO A CHARGE BACK AND CONTACT THE HIS BOSS ABOUT THIS SITUATION. :-) I WENT BACK TO WORK THE NEXT DAY AND WAS TELLING MY COWORKERS ABOUT WHAT HAPPEN. ONE OF MY COWORKERS TOLD ME ABOUT HD INSTALLERS SO I LOOKED THEM UP ON KUDZU.COM, THEY QUOTED A PRICE TO ME OVER THE PHONE THAT WAS 4400 LESS THAN WHAT BEST BUY WANTED TO CHARGE ME TO HOOK UP EVERYTHING THE WAY I WANTED IT. THE PERSON WHO ANSWERED THE PHONE ASSURED ME THE PRICE WAS RIGHT, SO I SCHEDULED THEM TO COME OUT. I ASKED MY COWORKER AND SHE SAID THAT WAS THE SAME PRICE SHE PAID AND SHE HAD THE SAME THING DONE AS WHAT I WAS NEEDING, BIG SCREEN TELEVISION INSTALLATION, SURROUND SOUND WITH 5 SPEAKERS INSTALLED. THE CAME OUT DID THE WORK PERFECTLY, THE INSTALLERS WHERE PROFESSIONAL YOU COULD TELL THEY REALLY LOVED DOING INSTALLATIONS FOR A LIVING. ANYONE LOOKING FOR A GREAT PRICE, FANTASTIC SERVICE DOESN'T NEED TO LOOK ANYFURTHER THAN HTTP://HDINSTALLERS.COM LISTED ON KUDZU.COM
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HD Installers Home Theater Installation replied on 02-28-2007
WOW, that's a lotta good stuff about HD Installers. We here that occasionally about big box store prices. I think we are typically about $300-$400 for a package like yours if it's quoted correctly. Thanks for the great feedback.
Reviews: 1

Posted on 2/27/2007

The Best Installation Service
I found them on the Internet. HD Installers did a great job and installed my Panasonic Plasma Television and Bose 3-2-1 Sound System. I would suggest that everyone uses them.
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HD Installers Home Theater Installation replied on 02-27-2007
Thank you for your great review. We have over 200 positive reviews on our website so your story is one that we hear often. Thanks again!
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